Rahul Raju Email & Phone Number

Kerala, India

• Currently managing 118 Vessel’s IT Infrastructure, Server, PC’s, NAS, software’s Onboard remotely.• Drive continuous progress in vessel IT support and focus on operational stability.• Handled various projects such as Airfi Installation, Synology-NAS Kit installation, CCTV Implementation.• Conduct weekly meetings with vendors for ongoing services, support.• Participate in IT security meetings.• IT security status monitoring and take appropriate action, blacklisting-whitelisting of URL, mail address.• Assist team to resolve critical and long pending issues.• Provide remote support for installation of Vessel IT platform onboard.• Vendor management and License management.• Provide suggestions for NextGen Vessel IT Platform to make it better. • Domain, mailbox, outlook creation for new build-take over vessels.• IT Platform installation planning for newbuild-takeover vessels.• IT security status monitoring and take appropriate actions. Web traffic monitoring, blacklisting-whitelisting of URL, IPs.

Uae

Roles and Responsibilities• Supports and manages LANs, WANs, Internet and Intranet systems.• Updates and monitors Microsoft windows 10 systems.• Investigating, recording and provisioning analysis on failed changes, unauthorized changes and changes resulting in major incidents.• Using reporting and spot checks to identify areas of improvement from a process and user perspective.• Maintains data security and ensures integrity, protection of all client information.• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.• Performing disaster recovery operations and data backups when required.• Developed policy and procedure for IT department including hardware and software.• Monitored network traffic using Wireshark and Nagios. • Maintaining and Administering Server Management 2012 Windows Servers, Office 365 Cloud Mail Server, FortiGate Firewall• Maintaining and Monitoring Network Security Hardening works for IT Infrastructure.• Maintaining, configuring, and monitoring Kaspersky protection software and email applications.• Conferring with network users about solving existing system problems.• Coordinating computer network access and use.• Maintained all network documentation for hardware configuration and licensing.• Support with Procurement IT Equipment’s/Third Party Vendors• Configure Users, Emails, Internet, Network devices, Print servers for company users

India

Taken CEH (Certified Ethical Hacker) and ECSA (EC Council Certified Cyber Security Analyst) Certifications• Carrying out vulnerability assessment, network scanning and penetration testing – backtrack and Acunetix web scanner.• Conducting internal network testing and exploit analysis, network, host and application security analysis.• Completed Vulnerability Assessment and Penetration Testing report as part of ECSA project.

Abudhabi ,Uae

• Maintained Microsoft 2008 Server, 2012 Server with Active Directory, File Server, Backup Server, Application Server inside organization.• Managed Microsoft Exchange Server 2010 inside company with active directory Integrated server.• Configured Microsoft Office 365 Cloud Mail Server: User management, Administration, Mail Policy Setting, Troubleshooting User Issues.• Avaya Server, IP Phones administration and Management.• Worked with VEEAM Backup/Recovery Software Integrated with VMware 5.5 Version.• Configured Untangle Open source firewall with Open VPN service (Main Office &Sub Office)• VMware vSphere 5.5 administration and management• Configured and Managed FortiGate Firewall, User Policy creation, troubleshooting.• Support with Procurement - IT Department to Purchase and Maintain IT Equipment’s/Third Party Services Outside in the best cost-effective method in line with Company Purchase Policies• Installation, Configuration and Permission setting for printers inside company network IT ASSET MANAGEMENT• Respond to inquiries on the status of an asset request.• Determined if an asset was in stock or must be acquired.• Conducted periodic inventory checks and reconciled difference between discovered assets and owned assets. Made configuration changes to the asset management application: modified lists, defined roles and customized reports

Technopark-Trivandrum-Kerala-India

• Administration of internal network and supporting networking systems and hardware’s. • Server management (Windows 2003, Windows 2008, Windows 2012) maintenance and trouble shooting.• Windows server 2008 Active directory management, SQL server installation configuration and management.• Installation, configuration of (Cisco, Net gear, Linksys is, D link) routers and modems and maintaining it. • Domain management and user access controls and credentials.• Systems side user administration (for users end systems) loading operating systems (windows, Linux) and installing applications and development software’s.• Configuring LAN, setting domain, installing IP cams and network monitoring software’s.• Managing the infrastructure activities and remote monitoring of the infrastructure.• Installing, maintaining and managing the security systems of the company, like Biometric access points, server room security access etc.• Trouble shooting with all kinds of software and hardware errors. • Configured DNS, DHCP, Windows 2008 active directory infrastructure• Maintenance and providing support for more than 120 clients Machines.• Installation, configuration, Management of Ubuntu Linux Client Version OS and Ubuntu Server Operating System as File Server in Command Line and Graphical User Interface.• Responsible for maintaining IT security and policy of IT.• Installation, Configuration and Permission setting for printers inside company network