RPA Project Manager/Business Analyst/Technical Lead> Do functional assessment and technical feasibility study of processes to identify RPA candidate and solutioning which involves beyond RPA tools capabilities.> Showcasing the RPA capabilities and creating awareness among existing projects to help them with their Digital transformation.> Provide estimation, requirement gathering and implementation design for enhancement requests.> Worked as a Technical Consultant and Architect for MS CRM

> As a Salesforce.com administrator, my role was to take the client through various areas of Salesforce.com, gather requirement in the defined template, suggest best practices, do the development (Entity level Customization, Visual source page and Apex Trigger etc.) and finally do user trainings.> Data migration from various legacy systems like ACT, Goldmine etc. to their customized instance of Salesforce.> Worked as Onsite lead for Multichoice SA to stabilize phase 1 and lead phase 2 implementation of MS CRM.> Understand the functional specifications given by client and review the new requirements with respect to its impact on the existing customized system.> Worked as a senior developer to customize various CRM solutions based on clients need & supporting various CRM implementations as production support analyst.> Working for database migration and on premise MS CRM hosting for various clients.> Preparation of test specifications, Execution of test cases and Bug Tracking and Regression testing.