An Accomplished technology leader with 17+ years of global experience in assisting enterprises to build transformative business cases and drive actionable growth strategies through prudent investment prioritization in Digital Strategy, Cloud journey and adoption, Artificial Intelligence and Analytics. Broad responsibilities include:• Customer Engagement: Engage with customers and understand their technical requirements, challenges, and business objectives. Build strong relationships with C suite and act as a trusted advisor• Growth mindset: Closely collaborate with sales/field team, devise customer’s cloud adoption and enablement strategy and create actionable execution plan to scale customers’ consumption and usage• Technical Advocacy: Voice for customers – advocate for them internally, represent their technical requirements, feedback, and challenges. Collaborate with internal cross-functional teams to drive and influence product roadmap, create measurable action plans with OKRs and drive execution in collaboration with the internal teams• People & Change enabler: Partner with multiple stakeholders in cross functional, matrixed organization and develop framework. Drive top-down change strategy and inspire bottom-up enablement through effective organizational, communication and interpersonal skills amongst customers, partners and internal teams.• Industry insights: Rich functional knowledge in Property & Casualty Insurance personal and commercial line business, Life & Annuity and Healthcare Payer side (Enrollment, Benefits, Managed Healthcare accounts and PBM)Technology & Framework:♦ Conversational AI Assistant
Listed skills include It Strategy, Artificial Intelligence, Program Delivery Management, Software Development Life Cycle, and 8 others.