Rahul Roy Email & Phone Number

Kallebäck, Västra Götaland County, SE

Peoria, IL, US

• Guided dental 3D printer hardware, resins, and cloud software by coordinating a globally distributed team through product development processes, resulting in the launch of Einstein and 3 resins and foundational process.
• Improved accuracy of launch timelines on the order of months to quarters by harmonizing disparate product development processes from across the organization and adding unaccounted deliverables
• Averted product launch failure by crafting requirements documents in Jama, from user to engineering, which helped reveal one product that did not perform in line with its price and positioning
• Developed product roadmaps guided by customer needs, broader business strategy, and knowledge of the competitive landscape to communicate to DM and DH management

Kallebäck, Västra Götaland County, SE

• Promoted to Product Management organization to facilitate the development and launch of the LUMEN X in partnership with Volumetric; Sales yielded an install base of ~$2 million worth of units and 10 publications
• Facilitated product development and release despite limited resources by personally creating support documentation, marketing collateral, QC checks and more
• Enabled the acquisition of Allegro 3D by investigating new technology to add to the bioprinting product portfolio and validating product quality, capability, and alignment with business area strategy

Kallebäck, Västra Götaland County, SE

• Implemented support team infrastructure and provided both pre- and post-sales support; Enabled >$600k in sales through demo tours and sales engineering calls
• Expanded depth of information captured by support platform, Freshdesk, which enabled team compliance with warranty policy and provided R&D with visibility for field-issue prevalence
• Mentored 4 interns through their time at CELLINK with patience and fostering creativity, which resulted in 2 returning to CELLINK and 2 remaining in the biotech industry

Dearborn, MI, US

• Showcased the capabilities of the 3D-Bioplotter at conferences, trade shows, and sales visits. Technical sales support led to machine sales totaling $2.2 million
• Supported and installed the Bioplotter, Perfactory, Desktop, and Micro 3D Printers through phone, email, and customer site visits, developing a reputation for solving problems that puzzled supervisors
• Devised a support case categorization system that quantified issues in product releases, providing clear direction for R&D and QC departments

Houston, TX, US

Creating workshops and project demonstrations to encourage children 8 and up to develop skills and interest in DIY projects, making, and STEAM fields (Science, Technology, Engineering, Art, and Math).

Teaching middle school girls the basics of Computer-Aided Design through TinkerCAD and programming through Arduino, to foster interest in STEM fields and hone critical thinking and troubleshooting skills.

Laid the groundwork for RoboSquirt, including functional writing Arduino code, completing arm construction, and assisting with the initial MATLAB interface.

Shadowed technicians at the clinic and spoke to patients to learn the needs of patients requiring artificial limbs and state of clinical prosthetics today.

Helped children build and launch rockets. Sometimes, I would help the chemistry camp perform demos.

Richardson, Texas, US

I worked with Dr. Brandi Schottel within the Sherry Group, learning lab techniques, testing the stability of metals within new MRI contrast agents, and performing syntheses of components of these agents.

Bachelor Of Science (Bs), Biomedical/Medical Engineering

High School Diploma