Build and maintain strong, long-lasting client relationships.Manage and oversee client projects from conception to delivery.Collaborate with internal teams to create and implement effective marketing strategies.Develop new business with existing clients and/or identify areas of improvement.Assist in creating sales materials for potential new clientsSpot sales opportunities with historic clientsImplement and refine client service procedures, policies, and standards.Streamlining internal communication via devising smooth operations.

Managing 8-10 pan-India clients with 10L INR monthly revenueNegotiating contracts, presenting campaign proposals, and facilitating seamless communication between clients and internal teamsManaging campaign budgets and ensuring optimal resource allocation for all clientsTracking performance metrics and providing insightful reports to further optimize results

Strategized, planned, and published content on Facebook, Instagram, Linkedin, Twitter, Pinterest & QuoraWrote on-page and off-page blogs and ensured best practices are met for SEO with social bookmarking, content optimization, and image taggingDesigned social media posts using Canva, and created apps and services

- Setting up new users- Providing End-User Hardware and Software Support- Troubleshooting Issues- Keeping all hardware devices like RF Scanners, Printers up-to-date- Setting up Inbound and Outbound Stations - Providing pro-active IT Support during peak periods - Setting up additional stations as required during the peak - Completing IDF and MDF Audits and accurately recording the findings - Doing the daily checks related to the network using Sigma - Attending the Gemba as IT representative and providing answers/solutions as needed- Providing AV support for any site meetings/All-Hands call in the Office area

- Managed a team of 2-5 food and beverage attendants during major events.- Ensured uninterrupted supply of orders, quick delivery, and happy customer experiences.

Worked at Kincare Bellavista. Providing IT support Level 1.