Experienced AI automation expert with a proven track record of delivering innovative solutions.Spearheaded the development and implementation of AI-powered solutions, resulting in:•Significant cost savings for clients through streamlined operations and automation.•Improved customer satisfaction by delivering faster and more personalized experiences.•Increased revenue through enhanced lead generation and sales conversions.•Built AI-powered caller systems that:•Reduce call handling times by 98%, significantly improving operational efficiency and customer service speed.•Enhanced customer service quality by providing accurate and personalized responses to caller queries.Developed and implemented AI chatbots that:•Handle 95% of customer inquiries, freeing up human agents for more complex issues and improving response times.•Achieved a 98% customer satisfaction rate, demonstrating the effectiveness and efficiency of our solutions.•Increased lead generation by 20%, showcasing the value of AI-powered chatbots in attracting and converting potential customers.

•Achieved 35% year-over-year growth in sales revenue for the autoimmune diagnostics portfolio through strategic product positioning, targeted marketing campaigns, and effective customer engagement.•Generated $500,00 in new sales revenue within the first year of autoimmune diagnostic test.•Increased product adoption by 20% within 2 years by developing and delivering comprehensive product training programs for healthcare professionals and key opinion leaders (KOLs).•Conducted over 100 successful product demonstrations and educational webinars, resulting in increased awareness and understanding of the company's diagnostic solutions.•Resolved complex customer inquiries and technical issues, contributing to a 100% customer satisfaction rating.•Analyzed market data and competitor landscape, identifying opportunities for new product development that led to the successful launch of [Number] new autoimmune diagnostic tests.•Captured 20% market share in a new geographic region through targeted marketing and sales efforts.•Secured contracts with 5 major hospital networks like medanta gurgram ,artemis, cnbc delhi, resulting in a significant expansion of the customer base.•Successfully bridged the gap between scientific expertise and commercial success by educating internal and external stakeholders on the value and applications of autoimmune diagnostic solutions.