1️⃣ Elevated to a broader role, overseeing diverse set of business functions2️⃣ Managing cross-departmental teams & ensuring seamless operations,3️⃣ Collaborated with senior management on business planning & strategy formulation.4️⃣ Enhanced operational efficiency by implementing streamlined processes.5️⃣ Championed a culture of continuous improvement & fostering talent development

1️⃣ Led the client servicing function, managing a team of client servicing executives.2️⃣ Partnered closely with clients to define their goals and identify opportunities.3️⃣ Preparing communication plans based on customer, category & competition insights.4️⃣ Spearheaded digital media strategies covering social, search, display & mobile.5️⃣ Guided the team in crafting briefs that facilitated noteworthy creative outcomes.6️⃣ Contributed to improving CSAT by aligning team outputs with evolving client needs.

1️⃣ Acted as a liaison between clients and the agency's creative & media teams.2️⃣ Supported in planning & executing integrated campaigns across print, TV, and OOH.3️⃣ Assisted the Media Director in strategizing media buys and analyzing performance.4️⃣ Played an active role in pitches, crafting proposals & research initiatives.5️⃣ Contributed to studio management and streamlined creative workflows.6️⃣ Gained valuable insights into campaign ideation, and cross-functional collaboration.