Quality Assurance Supervisor
CurrentManaged overall product and package quality to ensure all standards and specifications are met.Established operational procedures in cooperation with the Quality Assurance Team.Successfully reduced non-conforming products by creating proactive criteria for process controls.Increased infinityQS record entry compliance of the plant from 34% to 81% in six months.Led the Product Commercialization team in the manufacturing plant and successfully commercialized 20+ products and packages.Managed 20+ unionized direct reports and acted as hiring manager.Conducted 8 internal audits annually on quality (ISO 9001), food safety (ISO 22000), health & safety (ISO 45001), and environmental standards (ISO 14001).Monitored and managed the operation of both water treatment and effluent treatment processes.Supervised the Sensory Program, coordinating with over 30 trained and qualified panelists, achieving 100% compliance with Coca-Cola requirements.Prepared and supported external audits to maintain quality and food safety certifications.Led root cause analysis and continuous improvement projects.Inventory Optimization Achievement: Reversed an annual loss of $30,000 to a gain of $100,000 by optimizing concentrate inventory management.Syrup Yield Improvement: Increased syrup yield by 0.5%, resulting in an annual gain of $100,000 by optimizing production processes and reducing waste.Data Analytics Innovation: Developed a custom script to trend micro data of the production processes, enhancing data analysis and supporting continuous improvement.PowerApp Development: Created a PowerApp for syrup batching calculations, improving process accuracy and efficiency.