Program ManagementProject ManagementPartner AllianceBusiness DevelopmentSolution Selling - Managed Cloud Services, IT Consulting, IT Auditing, System Integration, Security & SurveillanceOrganization Structure Building

A career break to look after my new born baby and wife

Technical Consultancy for NOC/Monitoring solutions:• EMS Solution Design Architect, onsite at Abu Dhabi, UAE• AS-IS EMS Solution Analysis, and Gap Identification• Various EMS products evaluation• TO-BE EMS Solution Design• Implementation Lead: Implementation-UAT-Handover

• Analyzing the maturity level of organization & planning to take it to next level• Building Technical Brochure and PPTs with marketing team• Responding RFPs by choosing appropriate technology partner & offering optimum solution• Presentation and Enablement of sales team and key members• Working proactively with sales and technology partners• Knowledge Transfer to service delivery team• Learning solution offerings of global technology partners CA, HP, BMC, IBM etc.• Learning emerging solutions such as Enterprise Mobility, Cloud, and Big Data• Relevant Certifications• Cost Negotiation

• Analyzing the maturity level of organization & planning to take it to next level• Building Technical Brochure and PPTs with marketing team• Responding RFPs by choosing appropriate technology partner & offering optimum solution• Presentation and Enablement of sales team and key members• Working proactively with sales and technology partners• Knowledge Transfer to service delivery team• Learning solution offerings of global technology partners CA, HP, BMC, IBM etc.• Relevant Certifications• Cost Negotiation

• Requirement Analysis• Presales / Technical Consultancy, Offering the optimum solution• Presentation, Enablement of sales team and key members• KT to service delivery team

• Learning EMS solution offerings from global technology partners• Presales / Technical Consultancy, Offering the optimum solution• Review the service delivery capability of organization and planning• Understanding RFP requirement and mapping to right OEM offerings• KT to service delivery team

BSNL Bihar Circle – DOTSOFT Project:-•Solution design for two Datacenter and Implementation•Design and implementation of Compute, HP Storage, HP SAN, HP Tape Library, VERITAS Backup, ViciDocs document management, CA Network & Systems Management, CA Software delivery solution encompassing HP UX, RHEL, MS Windows 2003 server •Network Design and implementation of LAN and 150 WAN sites•Supervision and planning of LAN-UTP & Fibre Optics and WAN cabling, Electrical Cabling encompassing Cisco Routers and HCL and D link switches and Lease Line Modems, LAN Extenders, Lease Lines (LL) and Managed Lease Lines (MLLN)•Integrating various BSNL Exchanges to Datacenter over Leased Line & Managed Leased Line with ISDN backup•Execution of UAT, billing & payment collection•Training and Technical support to BSNL•Received Appreciation Letter from BSNLHarinagar Sugar Mills Ltd – Optical Fibre Network Extension:-•Survey of the mill campus spread cross 3-5 KMs•Preparation of network layout and planning the network IP•Finalizing Bill of Quantity•Cost Negotiation•Implementation, Testing and Payment collection

Customer Support Lead for 2 districts in BiharHandled customer support team of 5 engineers to provide technical support services to various customers ranging from Banking, Insurance, SMBs, Government to Public SectorAchieved customer delight environment and zero complain status

Worked as key member of SBI’s massive computerization project and implemented Novell NetWare server, migrated older systems to latest Novell NetWare platform and integrated with existing and new client machines, provided technical support and performance tuning to meet the requirement of applications within 6 districts of BiharTechnical Support for Computer Systems, Servers, Network LAN & WAN and peripherals for all the customers within territory of 6 districts in BiharImplementation & technical support on various platforms such as Windows server systems, Novell NetWare, SCO UNIX, Linux, HP UNIX, UnixWare etc.Achieved customer satisfaction and appreciation