##Business Performance Metrix Creation & Monitoring:##*Responsible for preparing Profit and Loss (PnL) statement with coordination across different verticals of the company. *Developed reports and indices with the periscope visualisation dashboard for the management, operations teams, sales teams, and clients to monitor performance in real-time.##Efficiency improvement & Cost Reduction initiatives:##*Successfully initiated projects to increase the efficiency of delivery partners through cross-utilization resulting in a 15% reduction in cost per order (CPO).*Responsible for efficient route planning of Light Commercial Vehicles (LCVs) based on demand & distance using google distance APIs resulting in a 20% increase in Margins Per Vehicle (MPV).*Improved performance of auto roster planning of delivery partners through end-to-end monitoring and coordination with ground levels teams.##Automation:##*Responsible for the automation of manual reports (>95%) to increase user satisfaction & reliability and free up MIS teams of inefficient work.*Responsible for the creation of automated tools using Python to remove manual data handling by sales teams reducing turnaround time (TAT) from a few hours to less than 5 minutes.

*Generated data insights to improve the efficiency of the on-demand hyperlocal delivery mechanism.*Created and published Tableau Dashboard of Key Performance Indicators (KPIs) using MySQL database for monitoring.*Achieved a 10% increase in rider efficiency by rider allocation through roaster automation.*Generated automated reports using macros in Excel VBA for clients and Key Account Managers.

* Evaluated ROI of marketing campaigns and restructured them using location-based offers.* Enhanced location-based features of the app using Geospatial Indexes like geoIntersect, geoWithin of MongoDB.* Identified patterns in customer locations by applying clustering and other data mining tools.