Key Job Responsibilities:~ Researching accurate data of higher operation positions and key in details onto platform.~ Assisting in entering data for insurance policies. ~ Delivering policies to clients~ Doing adhoc tasks given.

-Answering phones calls and taking messages-Welcoming all visitors and interacting with them-Managing scheduling and appointments-Arranging meetings and other events-Managing mail/fax communications-Managing traditional paper and/or electronic filing systems-Setting and managing the daily schedules and calendars of company executives-Preparing and/or editing documents, such as expense reports, memos and invoices-Creating spreadsheets, managing databases, preparing presentations-Order necessary office supplies-Reviewing incoming documents-Conducting research-Training and/or supervising clerical workers

It’s a Hotel Reservations outsourced company that handles hotel information and reservations for guests. We handle inbound calls and assist guests through the use of chat. Our aim is to sell rooms at a premium rate to generate revenue. Our hotels include Holiday Inn, Holiday Inn Express, Hotel Indigo, Crowne Plaza and Intercontinental Hotel.

As a Technical Support Representative, we use effective communication skills and appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve technical problems and issues. We also ensure that customer expectations are met and are in line with the companies’ policies, practices, and procedures. We are quick and accurate in performing multiple tasks simultaneously while managing the pace of the call and maintaining focus on the customer.