Raibie Gale Oña Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Developing and sustaining solid relationships with key clients that bring in the most income for the company.
• Addressing and resolving key clients’ complaints.
• Acting as the main point of contact between key clients and internal teams.
• Communicating and collaborating with the advertising, design, marketing, sales, and logisticsdepartments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for Sales directors.
• Developing a thorough understanding of key clients' needs and requirements and preparing customizedsolutions.

Dubai, United Arab Emirates

• Manage and approve marketing material, from website banners to hard copy brochures.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Analyze consumer behavior and adjust email and advertising campaigns accordingly.
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups.
• Developed and executed marketing campaigns in support of the overall marketing strategy. Supported international sales through increasing brand awareness on social media accounts that generated hundreds of hot leads.
• Conduct an intensive market analysis to identify key market and customer trends. Prepare a strategic media content plan (LinkedIn, Facebook, Instagram, Twitter). Launching new social media pages and increasing.

Dubai, United Arab Emirates

• Serve as the point of escalation for customer issues; ensure all concerns are addressed quickly, thoroughly and successfully.
• Develop customer relationships that promote retention and loyalty, ultimately improving customer lifetime value.
• Manage and support international sales agents and serve as their point of contact for the whole event edition.
• Updating and keeping track of customer databases with the use of Customer Relationship Management (CRM).
• Maintain excellent service standards, going above and beyond to ensure customer satisfaction.
• Prepare contracts and agreements for clients interested to participate in exhibitions.