Raid Hammouri Email & Phone Number

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Al-Riyadh Governorate, Saudi Arabia

Scope of Responsibilities* Tailoring specific presentation or software presentation that precisely meets the needs of the customer* Conduct POC in prospects sites to help establish viability, isolate technical issues, and suggest overall project design and implementation methodology* A demonstration of the product / product suite that specifically addresses the prospects business problems, this should be done in a manner that highlights an easy method to solve those problems… Show more Scope of Responsibilities* Tailoring specific presentation or software presentation that precisely meets the needs of the customer* Conduct POC in prospects sites to help establish viability, isolate technical issues, and suggest overall project design and implementation methodology* A demonstration of the product / product suite that specifically addresses the prospects business problems, this should be done in a manner that highlights an easy method to solve those problems using the tools available within the Dynatrace suite of product* Perform installing, configuring, and administering Dynatrace products, consulting on Application Performance and recommend to Development, Quality, and Operation teams* Understand and closely analyze the customer requirements for projects* Having a detailed knowledge of the Dynatrace product suite, its features, capabilities, and the competitive advantages, and how it is positioned against competitors in addition to its application to specific customer business problems. To be able to involve in technical details in proposal preparation* Providing unparalleled market feedback to the business director that can be used to influence or provide feedback on product roadmap items* Vary on the project implementation as per the project timeline and objectives* Support and provide technical guidance the customers post-sales in maintaining their product setup and administration duties* Train the customers on the new releases Show less

Saudi Arabia

* Lead the project of 2phosting.com and cloud computing system.* Responsible for preparing and writing hosting quotations and proposals to the customers.* Provide a detailed explanation to the customers about our hosting services.* Lead the project of http://livesupport.2p.com.sa* Professional in several virtualization technologies: KVM, XEN, VMware, Citrix * Installing and administrating several linux Projects and Applications, such as: - Virtual Private Servers… Show more * Lead the project of 2phosting.com and cloud computing system.* Responsible for preparing and writing hosting quotations and proposals to the customers.* Provide a detailed explanation to the customers about our hosting services.* Lead the project of http://livesupport.2p.com.sa* Professional in several virtualization technologies: KVM, XEN, VMware, Citrix * Installing and administrating several linux Projects and Applications, such as: - Virtual Private Servers (VPS). - SMTP Server (Postfix): Mail server for applications and email campaigns. - VOIP Systems (soft PBXs based on linux). - Ticketing System. - Intrusion Prevention System: based on Red Hat server. Show less

Amman

Completed several projects with integration with Cisco, Avaya, Nortel, Grandstream……etc for the following:* Call manager and Call Center Installations.* Billing CDR analysis, integration and design.* SIP Trunks between PBXs* Call Recording (E1, Analog, Digital, and IP Recording).* IVR and Call Center Basic designs.* Setting up any infrastructure needed and any extra network devices for integration such as (switching, span port, VLANs, DHCP and FTP Services).*… Show more Completed several projects with integration with Cisco, Avaya, Nortel, Grandstream……etc for the following:* Call manager and Call Center Installations.* Billing CDR analysis, integration and design.* SIP Trunks between PBXs* Call Recording (E1, Analog, Digital, and IP Recording).* IVR and Call Center Basic designs.* Setting up any infrastructure needed and any extra network devices for integration such as (switching, span port, VLANs, DHCP and FTP Services).* Traveling to accommodate business needs and to accomplish outdoor installations.* Working with many protocols: SIP, SCCP, RTP, H323. Show less

Amman

I occupied a position in broadcasting and transmission for 8 channels that I was responsible of them and how they were playing on air.