※ Engaging in the development of the design project for EMS/SCADA characteristics and functions, specifically tailored for monitoring power system substations.※ Implementation of cyber-security measures for SCADA systems, focusing on digital sub-stations.※ Supporting strategic plans for the design and construction of IEC 61850, integrating with digital Sub-station Automation Control Systems (SAS).※ Participation in Digital Transformation (DX) & digitalization system solutions for SCADA and Artificial Intelligence (AI) integration in sub-stations.※ Studies on protection relays setting & coordination within sub-stations. ※ Involvement in projects for railway signalling and telecommunication.※ Colaboration on the development of Smart Micro-Grids (MG) and Renewable Energy (RE) systems.

※ Provided expertise in the development and analysis of business models related to emerging trends in energy technologies and energy policies.※ Contributed to the consulting initiatives in the integration of sub-stations' digital automation control systems, seamlessly integrated with the GIS and IEC 61850 protocol for defining the communication infrastructure and support the automation of the electric power protection system.※ Delivered consulting services in developing advanced operation and control methods for utility-scale Battery Energy Storage Systems (BESS). Conducted an exploratory assessment of application methods of operation and control, emphasizing the need to aggregate data for enabling multiple functionalities of BESS.※ Pioneered consulting efforts in the integration of smart communities' Energy Storage Systems (CES) with Renewable Energy (RE) and smart micro-grid technologies.

※ Managed administrative and technical operations to ensure the durability of electric system and the sustainability of electric services for over 1.5 million inhabitants.※ Revised and approved methods for connecting electric services to the customer’s premises.

※ Approved the provision of electricity to new customers in the capital of Jordan from the electrical grid or substations, adhering to electrical codes and regulations.※ Approved and supervised technical designs, providing advice to stakeholders on schemes of mega scale projects at both high-voltage and low-voltage sides. ※ Studied technical solutions for connecting electricity to the premises and facilities of new customers, ensuring to maintain the electricity services at high/low voltage sides for resident, commercial entities, and industrial interests in the district.※ Forecasted and prepared the proposed annual and semi-annual budget for the department.※ Supervised fieldwork for switching operations at the main high voltage substations during pre-scheduled electricity outage.※ Coordinated with technical departments to carry out fieldwork related to “H.V switchgear operation, cable installation, protection relays and meters testing, maintenance of H.V overhead lines, and commissioning of the main S.S system”.※ Monitored contractor’s performance against statutory requirements and contractual obligations.

※ As the Head of the Emergency Chamber at JEPCO, I held a critical role during extreme weather conditions, leading the operational tasks to ensure the durability and safety of electric services. This position involved managing emergency operations under the maximum emergency plan, coordinating with various technical departments, and responding promptly to urgent customer requests through communication channels.※ Key Achievements:# Emergency Operations Leadership: Managed the emergency chamber during the maximum emergency plan, overseeing operations to maintain the durability and safety of electric services in challenging weather conditions.# Technical Team Management: Led a night shift technical team comprising 25 technicians and 5 engineers, implementing the defence plan and responding to a wide range of potential operational interruptions. Coordinated with multiple technical departments, including SCADA, main Sub-Stations (S.S), switchgears, overhead transmission lines, underground cables, and streetlights.# Effective Response to Urgent Requests:  Responded effectively and efficiently to urgent customer requests through communication channels, ensuring a swift resolution of issues and maintaining customer satisfaction.

※ Serving as the Quality Management Systems Lead Auditor, I was responsible for overseeing the internal auditing process of the Total Quality Management Occupational Health and Safety Management System (OHSAS). Additionally, I specialized in setting technical specifications for tenders and gained experience in contracts auditing, biddings, and procurement, and became an expert in (QCA and TQM).※ Key Achievements:# Internal Auditing Leadership: Led the internal auditing process for the Total Quality Management Occupational Health and Safety Management System (OHSAS), ensuring compliance with established standards.# Technical Specifications Expertise: Specialized in setting technical specifications for tenders according to international standards (IEC & BS), contributing to the precision of procurement processes.# Contracts Auditing and Procurement Experience: Successfully audited contracts, biddings, and procurement processes, enhancing efficiency and adherence to quality standards.# Quality Control Assurance Leadership: Demonstrated expertise in (QCA and TQM), contributing to the overall quality management processes.

※ As an Authorized Professional in Supply Chain Management, I was responsible for qualifying new supply chains and validating the capabilities of new vendors. Additionally, I served as a technical commissioner for Factory Acceptance Tests (FAT) in several international laboratories, ensuring compliance and efficiency in the supply chain.※ Key Achievements:# Qualification of Supply Chains and Vendors:  Authorized to qualify new supply chains and validate the capabilities of new vendors, contributing to the establishment of reliable and efficient supply chains.# International Laboratory Technical Commissioner: Acted as a technical commissioner for Factory Acceptance Tests (FAT) in various international laboratories (Kamstrup, Denmark; Holley, China; Landis+Gyr, England; Iskra, Slovenia; Landis+Gyr, India).

※ Implemented a pilot project to integrate the communications system technologies and solid-state meters with smart meters data management system (MDMS). ※ Led the redesign of the business process architecture of the department using the standard operating procedure (SOP) and operation research (OR) approach. This optimization aimed to streamline administrative functions as a part of kaizen policy for continual improvement.※ Established a comprehensive program to reduce both technical and non-technical losses, linking the results of Demand Side Management (DSM) Systems.※ Initiated the preparation of qualified human resources capable of dealing with Advanced Metering Infrastructure (AMI) technologies.

※ Senior Engineer overseeing engineering arbitration and serving as a vital member of the "Arbitration and Technical Disputes Committee" between JEPCO and the Electricity Regulatory Commission (ERC). Responsible for resolving complex financial and technical issues between bulk suppliers (NEPCO) and the utility (JEPCO), valued at millions of US dollars.※ Key Achievements:# Arbitration Expertise: Played a pivotal role in resolving financial and technical challenges between NEPCO and JEPCO, contributing to solutions for issues estimated in millions of US dollars.# Technical Investigation Leadership: Led investigations into "Electrical Security System Issues," providing technical testimony and managing claims related to electrical incidents and fire accidents.# Statistical Analysis and Problem Resolution: Utilized advanced statistical analysis, including cause and effect and regression methodology, to model and enhance service performance for utilities.# Electrical Technical Expertise: Recognized as an expert in electrical technical arbitration, providing testimony and leading investigations in collaboration with NEPCO and ERC.

※ As a Training Specialist in Developing Human Resources, I served as a human resource trainer for On-Job-Training (OJT) development programs for utility professionals. I specialized in training on main ring main units (RMU) & H.V metering units (T3M&B3M) operating on (11 and 33) K.V, as well as (SF6) switch gears.※ Key Achievements:# On-Job-Training Development: Facilitated On-Job-Training (OJT) development programs for utility professionals, contributing to the continuous learning and skill development of the workforce.# Specialized Training in Utility Equipment:  Specialized in training on main ring main units (RMU) & H.V metering units (T3M&B3M) operating on (11 and 33) kV, as well as (SF6) switch gears, enhancing the technical capabilities of the workforce.

※ Managed operational tasks of the Automatic Smart Meters' infrastructure department, overseeing a team of 10 engineers and 60 technicians.※ Deployed the plan for smart automatic meters infrastructure (AMI) technology on-sites in a multi-phase project as part of smart cities development. This included configuration, installation, testing and commissioning at both high and low voltage.※ Analyzed and audited technical and financial data to enhance the business efficiency of the AMI.※ Served as a delegated member of Bulk Supply Intermediate Points (BSP) committee with National Electric Power Company (NEPCO). ※ Developed technical reports on the statistical studies of high consumption in industrial and commercial sectors.

※ Studying and analysing the high voltage generation and transmission electric power system of Jordan at ‘’Al-Hussein Thermal Power Station’’ under "Jordan Electricity Authority"(NEPCO).※ Assistance in the team of steam turbine overhaul preventive maintenance as maintenance engineer.※ Monitoring the steam turbine performance.※ Following the system of the thermal power plant faults detectors and filtering the alarms at the main control room.