IT support level 1 troubleshooting, LAN -WAN, TCP/ IPcustomer complaints resolving Technical report writingproject proposalproduct paper generation UAT-User acceptance testing of VAS servicesHandling and resolving complaints generated by vendors providing first line fault resolution support service on VAS platforms Investigate and resolve all roaming customer problems charging and customer queries

Managing the Infrastructure of the pharmaceutical industries under the ministry of Health Islamabad.As an Infrastructure Manager- served as a Lead Engineer and Manager- responsible for maintaining the network for in office and datacenter operations.- maintained Data center for credit card transactions through configuration of softwares - to act as a technical escalation point for the core business services and conducted proactive monitoring and infrastructure management to support growth and maintain performance.-hands on involved in supporting.- responsible for the Business as Usual support of the Infrastructure.-to manage the company's data and implement up-to-date solutions across the IT infrastructure- managing technical staff, assigning and organizing tasks, and overseeing implementation of upgrades-meeting with employees from various departments to discuss how to make the company's data more accessible and secure, and how to make business operations run more smoothly and efficiently.Aware to the skills of -Windows Server 2008,2012, 2012 R2-Virtualisation Technologies-Active Directory-DNS experience-Excellent communicator and the ability to communicate to all level of the business-Tenacious Problem Solver with strong analytical skills-Approachable and strong leader with ability to make decisions fast

Internship in Optics and Electronics/Electrical laboratoryMain responsibilities included-Web-based research in support of technology trade studies-Optical experiment setup, alignment, and test-Test execution and result documentation-work with scientific calculations and tools such as Matlab, advanced experience with Excel-study of Fourier theory, differential equations, multidimensional calculus-study Basic electronics and basic optics / optical principles-Worked with lasers, detectors, cameras-exposure to the laboratory work and experiment documentation-Review Machine Functionality Document-Interact with Other Engineering Design department personnel-Assist Engineers and Technicians in the development of schematics for PLC's and Control devices.-Assist in performing heat and electrical calculations for control systems.-Write technical machine operating manuals-Characterization of analog / digital circuits in laboratory-Software development for programming of electronic components

Siemens Business Unit-Transformers-Electrical Design of 400 KV, 765 KV Transformer- Gain familiarity with troubleshooting skills and soldering skills.-Knowledge of using Auto Cad, Database programming and Visual Basic.-Learned the winding inspection as when required-Assisting the engineers in Design of Large Power Transformers-Able to do the calculations related to electrical design of Power and Distribution Transformers.-Coordinating for any issues related with Shunt Reactors-Assist with assigned duties.-Ask questions and offer input when supervisors deal with more complex problems.-Learn and understand any regulations related to departmental tasks.-Help department stay abreast of latest developments in the field and in any changes related to educational practices.-Gain proficiency in performing near-field transmit and receive measurements.