Technical Support Specialist (Technical | Engineering | L1)
Current- Ensure Shared Hosting servers are working on optimum performance (Exabytes Cyber 2 - NEX DC Jakarta & Exabytes DC Singapore)- Provide technical assistance to clients for products & services offered by Exabytes - Troubleshoot errors related to hosting-related services (Windows & Linux)- Monitor server's performances using Nagios- Reply to clients on Helpdesk