Software Operations Specialist
- GFDS is a creative studio that excels in producing 3D animation, 3D games, VR games, and mobile games, alongside other animation and CGI projects.
- Collaborated with cross-functional teams using Excel to troubleshoot and resolve critical issues, enhancing overall system stability.
- Logged and tracked operational issues, ensuring timely resolution and improving user experience up to 20%.
- Installed and configured software applications and system upgrades, maintaining system stability and reducing downtime.
- Supported the procurement and deployment of software tools and services specifically tailored to mobile platforms, ensuring project delivery met both performance and deadline requirements.