Software Operations Specialist
GFDS is a creative studio that excels in producing 3D animation, 3D games, VR games, and mobile games, alongside other animation and CGI projects. • Collaborated with cross-functional teams using Excel to troubleshoot and resolve critical issues, enhancing overall system stability.• Logged and tracked operational issues, ensuring timely resolution and improving user experience up to 20%.• Installed and configured software applications and system upgrades, maintaining system stability and reducing downtime.• Supported the procurement and deployment of software tools and services specifically tailored to mobile platforms, ensuring project delivery met both performance and deadline requirements.