Since I’m a good listener and enjoy communicating with people, I have chosen a challenging sales profession that involves both negotiation and business development since I joined the hardware field after graduation.Introducing our products to Europe and South America is my greatest achievement. Although the customer base is not large yet, they are all customers that I have developed from the ground up. As we say, "Only when you start, everything is possible!"The trust and praise from customers for me during the sales process are the reason why I keep pushing myself throughout my career. Our products are well-made and reasonably priced, which is why customers choose and trust us. Aside from providing OEM/ODM, samples, and quotations, we have a wealth of experience in offering tailored services. Feel free to email or call me with any questions you may have.
Jieyang Xingli Hardware Co., Ltd.
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International Sales ManagerJieyang Xingli Hardware Co., Ltd. Aug 2021 - Present中国 广东省1. Conduct market research and analysis, and formulate sales strategies based on actual conditions.2. Develop new customers, maintain old customers, establish long-term and stable cooperative relationships with customers, and improve customer satisfaction and loyalty.3. Lead and manage the company's foreign trade business, and work closely with other departments (production, R&D, finance, etc.).4. Responsible for order follow-up and management, ensuring that orders are completed on time, in quality, and in quantity.5. Participate in domestic and foreign exhibitions
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SalesmanJieyang Xingli Hardware Co., Ltd. Mar 2019 - Aug 2021Jieyang City, Guangdong Province, ChinaResponsible for communicating with foreign customers, negotiating business, signing contracts, arranging shipments, following up on payments, etc.1. Develop and maintain customers.2. Conduct business negotiations with customers, negotiate product prices, payment methods, delivery dates and other terms, and sign sales contracts.3. Cooperate with other departments.In this profession, I have improved my communication skills, business negotiation skills, market development skills and customer service skills, mastered the use of various work tools and platforms, and brought customers a satisfactory purchasing experience.
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MerchandiserJieyang Xingli Hardware Co., Ltd. Jun 2018 - Mar 2019Jieyang City, Guangdong Province, China1. Confirm the details of the order with the customer, including product specifications, quantity, quality requirements, delivery time, etc.2. Convey the order information to the production department to ensure the formulation and implementation of the production plan.3. During the production process, pay close attention to the production progress, communicate with the production department in a timely manner, and solve possible problems. And cooperate with the quality inspection department to inspect the products to ensure that the products meet the customer's requirements.4. When the product is produced, arrange the transportation and customs declaration of the goods. Cooperate with the freight forwarding company to choose the appropriate mode of transportation to ensure that the goods arrive at the destination on time and safely.5. During the transportation of goods, track the location of the goods and inform the customer of the transportation status in a timely manner.6. After arriving at the destination, hand over the goods with the customer or the customer's agent. Ensure that the quantity and quality of the goods are consistent with the order and solve possible problems.7. Finally, the merchandiser must settle the payment with the customer.The position of merchandiser has improved my coordination and organizational skills. At work, I communicate and cooperate effectively with people from different departments and cultural backgrounds. At the same time, stay calm when facing complex business problems and solve problems in a timely manner.In my opinion, the merchandiser is the bridge and link between the enterprise and the customers. This position plays a vital role in the smooth operation of the enterprise and the improvement of customer satisfaction.
Frequently Asked Questions about Raina Chen
What company does Raina Chen work for?
Raina Chen works for Jieyang Xingli Hardware Co., Ltd.
What is Raina Chen's role at the current company?
Raina Chen's current role is Sales Manager-- International Sales at Jieyang Xingli Hardware Co,. Ltd..
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Raina Chen
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