Raina Smith-Roller Email & Phone Number

Oregon City, Oregon

- Developed Housing Needs Assessment to represent need for additional affordable housing in Clackamas County- Conducted extensive research- including a rent study- on the need for affordable housing in Clackamas- Gathered economic, demographic, and statistical data and represented findings through graphs, charts figures, maps, and narrative- Partnered with local organizations to identify community needs related to housing- Worked with ArcGIS specialist to represent data collected from rent study and other research on maps

Oregon City, Oregon

- Provided customers with information on Landlord-Tenant Law, Fair Housing, as well as various community resources - Referred customers to Legal Aid to address potential Fair Housing violations- Submitted quarterly reports for Community Development Block Grant (CDBG) for continued funding and contract compliance- Conducted Coordinated Housing Access (CHA) Assessments for homeless families and individuals, as part of recent HUD Continuum of Care (CoC) mandate - Developed agenda for and participated in monthly Coordinated Housing Access workgroup meetings- Regularly met with key stakeholders and community agencies to share information on successes and identify opportunities for system improvements

- Supervised 7-10 program Anti Poverty Family Advocates. Supported them in their efforts to provide exceptional customer service while maintaining contract compliance - Intervened in crisis situations to protect both clients and staff- Streamlined and improved program operational processes through collaboration with staff, partner agencies, and funders- Exercised sound independent judgment and reached appropriate conclusions within established policies and guidelines- Managed multiple complex rental assistance and homeless placement programs and funding sources; played principle role in development of new programs- Worked closely with Deputy Director on department budgets- Developed and maintained strong working relationships with funders and partner agencies- Represented agency as a board member the Fair Housing Advisory Committee (FHAC), addressing issues related to housing affordability, equitable planning practices, landlord tenant law, and fair housing