Raina H. Email & Phone Number

Raina H. is a Executive Assistant, Vice President for University Advancement at Bentley University. Colleagues describe her as "I had the pleasure of working with Raina during her time as Learning and Development Manager at City Year Boston. Raina is a joy to work with - she exudes a can-do spirit and passion for ensuring her work is completed with excellence. In addition to her strong work ethic and thoughtfulness, Raina is talented at project management and logistical planning. I gained tremendous insight from our collaborations and appreciated her support with training and strategy. Raina is someone who can craft powerful learning experiences for large numbers of people. There were multiple instances where Raina overcame financial, time, or other logistical constraints to ensure quality training outcomes for our staff and membership. For example, Raina exhibited clear communication to staff while leading multi-day training conferences in order to help us effectively manage our teams. Raina's detail-oriented skillset, dedication, and collegial attitude will be a major asset to any organization seeking to improve the experience and productivity of their staff while solving complex issues." and "I had the pleasure of serving as Raina's supervisor from 2011-2012 at City Year. During this time she differentiated herself by ceaselessly seeking to improve her work and her own skills, often with the added challenge of going beyond her comfort zone. While the examples I am providing here were specific to her role at the time, the skills and accomplishments are easily transferable to other positions elsewhere. Due to her own passions, she asked and excelled at leading our Advanced Training Academy, a week-long retreat for full-time volunteers to both rest and recharge and also gain a broader perspective on the impact of their work, something that is easily lost during the vicissitudes of public school work. To coordinate this event, she oversaw many complex logistics, involving 14 different teams participating in as many as 5 activities at one time. While ensuring that all of this ran smoothly, she often facilitated workshops herself. The end result was a retreat about which our directors raved. In fact, one of our managers is convinced that it led her team to its highest performing week of school-based interventions yet. Raina also took charge of programs that had more of a personal impact on the trajectory of our individual leaders. She decided to oversee the delivery of City Year's leadership development, goal setting, and self-reflection program called the Idealist's Journey. Raina oversaw every detail of this program--from rolling it out to 175 volunteers at the beginning of the year, to leading a group of 30-second year volunteers in monthly facilitator meetings, to directly implementing these activities with one of our groups of 9 first-year volunteers. In addition, Raina adapted many of the workbook exercises to make them more accessible. City Year’s National Director of Leadership was so impressed by Raina’s work that he replaced one of his own activities in the workbook used nationally across more than two-dozen program sites with hers. Additionally, our site’s satisfaction rate with this leadership curriculum grew more than 12% with Raina’s oversight. These impressive successes can be directly attributable to Raina’s efforts. In short, Raina has the ability to lead programs with broad oversight and sweeping objectives and those on the small group level with equal ease. While we have not worked together for a few years, our check-ins have confirmed that her spirit of self-improvement and continual drive have not changed. I'm looking forward to hearing about her future successes and happily recommend her."