Rainer Kunkel Email & Phone Number

French-Speaking Switzerland

Inspector for aviation security related to N.A.S.P. (National Civil Aviation Security Program of Switzerland) for french speaking Switzerland

Geneva Area, Switzerland

- Corporate administration- Accounting- ERP & Website management- Performance analysis

Sion

Responsible for the analysis of investment projects and partnerships envisaged by the employer.

Geneva (Fixed Term)

- In charge of the Assurance Academy West yearly processes and daily management issues- Management of the resource planning team- Forecasts of recruitment and workforce needs- Budgets, analysis of monthly results, planning of the utilization of resources- Analyze market developments and optimize people and client needs

Genève

Geneva, Switzerland

Created, implemented and headed a business support unit* with 15 planning and rostering experts, responsible for:• Data management & reportings• Performance analysis• Process and performance improvement• Business controlling• Production forecasts and resource planning• Workforce planning (1’200 employees)• Project management• Application (ERP) management & support*Business volume 55’000 flights, more than 13 million passengers. 1’200 employees✶ Successfully centralized the workday planning of 7 departments, significantly improving the quality of time & absence monitoring activities ✶ Accelerated administrative processes, introduced or upgraded ERP tools, increased efficiency in planning and monitoring of employee related data✶ Created an information system centralizing all relevant operational data, generating visibility on organizational strengths & weaknesses and reporting strategic information✶ Created, implemented and monitored a new collaboration model with an external partner, allowing the partial outsourcing of a customer service, thus optimizing resource availability according to production variations

Geneva, Switzerland

Head of Business Unit "Special Assistances" (above 100 agents) at Geneva International Airport, including VIP Services, Business and First Class Lounges, and Assistance to Passengers with Reduced Mobility. Responsible for management, operations and product development. In addition, supervision and daily dispatching of employees (~300) assigned to Passenger Service.

Geneva, Switzerland

Customer Service Manager at Passenger Services, Project Management & Coordination. Resource Planning for Passenger Services.

Paris, France

Head of Swissport Cargo Services France (180 agents, 8 subsidiaries). Responsible for financial / organizational / strategic / business development, operations, business. ✶ Operational due diligence for a busines acquisition ✶ Organizational changes ✶ Renegotiations of major contracts and acquisition of new customers

Geneva, Switzerland

Manager for Checkport Geneva (Aviation Security). Lead or participation in different projects for Swissport.

Geneva, Switzerland And Berne, Switzerland

Head of Aircargo Handling in Geneva and Berne (resp. 110 and 10 employees). Responsible for financial / organizational / operational development. ✶ Implemented new services, developed customer portfolio✶ Strenghtened the company's position in the regional logistics environment

Berne

Operational and financial responsibility of the subsidiary ✶ Reoriented the commercial strategy & reorganized the structure and processes of the subsidiary, expanding the customer portfolio and reducing costs✶ Developed new products and adapted the corporate culture to a new environment, ensuring the long-term sustainability

São Paulo Area, Brazil

Coordination Brazil - Argentina - Chile and optimization of operational and administrative processes✶ Reorganized operational and administrative processes, aligning them to the company’s SOP✶ Coached and trained cargo staff of Santiago del Chile for the launch of the new network destination

Continuing Education - Project Management

Project Management, Ipma Certification

* Project life cycle from project goal definition to closure * Project timescales and planning, critical path * Project costs, budget *.

Security Company Management (Légitimation)

Air Cargo Agent

Activities and Societies: Cargo Handling - Import & Export Documentation, Sales, Physical Handling, Acceptance, Warehousing and Preparing.

High School Scientific Diploma