Rainier Ramnath Email & Phone Number

Mississauga, Ontario, Canada

• Coordinated service schedules and resource allocation, ensuring timely responses to service requests (98% scheduling accuracy)
• Engaged with customers to provide updates on service status and repair approvals; communicated with an average of X customers daily
• Collaborated with cross-functional teams, including service managers and technicians, to ensure timely project completion
• Provided exceptional customer service by documenting and addressing client concerns, maintaining… Show more
• Provided exceptional customer service by documenting and addressing client concerns, maintaining clear communication throughout the process, and ensuring a high level of satisfaction
• Ensured accuracy and completeness of records by verifying invoices, demonstrating strong commitment to maintaining precise documentation

Mississauga, Ontario, Canada

• Provided administrative support by managing billing, creating work orders, and facilitating customer communication, environment
• Assisted with daily inventory management tasks, ensuring accurate tracking and organization of resources to support operational efficiency
• Performed data entry and analysis for the creation of Repair Orders, ensuring accuracy of information
• Managed communications with key customers, fostering strong relationships and ensuring timely updates to enhance… Show more
• Managed communications with key customers, fostering strong relationships and ensuring timely updates to enhance customer satisfaction Show less

Delaware, United States

• Oversaw all aspects of business operations, including product sourcing, inventory management, and customer service
• Developed and executed data-driven strategies to enhance visibility and engagement
• Leveraged data analytics and customer feedback to enhance product listings and improve user experience

Burlington, Ontario, Canada

• Utilized strong analytical problem-solving skills in mechanical engineering CAD design for projects across Canada
• Developed detailed designs for building systems, including HVAC, plumbing, and fire protection
• Demonstrated strong communication skills in a team-oriented environment by coordinating with key stakeholders to ensure alignment on project designs
• in-depth experience with retail, restaurant, and commercial engineering projects

Toronto, Canada Area

• Created engaging and educational experiences as an Instructor for the Lego Club, utilizing troubleshooting skills to resolve technical challenges, demonstrating ability to communicate complex concepts clearly and.
• Improved operational efficiency by recommending process enhancements to stock procedures
• Successfully engaged customers to up-sell loyalty program memberships while operating and troubleshooting the cash register during peak periods, cybersecurity
• Designed… Show more
• Designed and maintained visually appealing displays for the Lego store, ensuring adherence to brand standards and attention to detail, skills that are critical for documenting processes and maintaining security.
• Developed a solid understanding of LEGO Brand Retail Safety Standards for stockroom and in-store operations, highlighting my ability to adhere to security protocols and procedures—essential for ensuring compliance and.

Associate’S Degree, Business Management, Cumulative Gpa Of 3.7

• Created business plan for a custom t-shirt printing business based on detailed market research and SWOT analysis • Determined the.

Certificate, Google Cybersecurity Specialization

Completed the Google Cybersecurity Specialization on Coursera, covering: -Programming for cybersecurity tasks -Frameworks and controls.