Consultora de implementação do CRM em clientes como Unimed, John Deere, Child Fund, Órigo, B3- Entendimento das necessidades da área- Treinamentos Workshops para time interno e clientes- Participação na homologação no Dynamics 365- Criação de materiais e novos treinamentos de Copilot e atualizações de sistemas- Desenvolvimento funcional do CRM Dynamics Marketing e Vendas- Criação de recursos básicos de Power Automate, Power Apps e Customer Voice- Criação de… Show more Consultora de implementação do CRM em clientes como Unimed, John Deere, Child Fund, Órigo, B3- Entendimento das necessidades da área- Treinamentos Workshops para time interno e clientes- Participação na homologação no Dynamics 365- Criação de materiais e novos treinamentos de Copilot e atualizações de sistemas- Desenvolvimento funcional do CRM Dynamics Marketing e Vendas- Criação de recursos básicos de Power Automate, Power Apps e Customer Voice- Criação de treinamento de Copilot Show less

● Professora dos cursos livres, técnicos, curta duração e corporativos● Aula prática de ferramentas como Facebook, Instagram e Google.● Marketing digital, e-commerce, comunicação social e criação de conteúdo

● Responsible for managing digital marketing processes, preparing online and offline campaigns, as well as managing social media and analyzing results.● Management of small, medium and large internal and external events.● Area budget management.● Responsible for managing internal marketing actions, in order to ensure that the employee feels motivated to carry out their activities.● Responsible for the branding and rebranding processes of the company's brands.● Customer… Show more ● Responsible for managing digital marketing processes, preparing online and offline campaigns, as well as managing social media and analyzing results.● Management of small, medium and large internal and external events.● Area budget management.● Responsible for managing internal marketing actions, in order to ensure that the employee feels motivated to carry out their activities.● Responsible for the branding and rebranding processes of the company's brands.● Customer service and relationships, such as: Microsoft, Oracle, Hpe, Cisco, Westcon, among others.● People management, as well as team training and development.● Preparation of management reports and monitoring of performance indicators.Main results: (1) Participation in the launch of the erp Acumática that only exists in the USA. (2) Structuring the area and processes. (3) Implementation of the SEO strategy. (4) Qualification and capture of leads. (5) Increase in profit in relation to investment in the area. Show less

● Responsible for managing large accounts, customer service and relationships, focusing on their experience and success.● Project coordination and monitoring of marketing actions.● Business analysis, market analysis and process analysis.● Preparation of management reports and monitoring of performance indicators.Main customers: P&G, Faber Castell, Mobil, Meio e Mensagem.Main results: (1) Participation in the implementation of new technologies and developments. (2) Flowchart… Show more ● Responsible for managing large accounts, customer service and relationships, focusing on their experience and success.● Project coordination and monitoring of marketing actions.● Business analysis, market analysis and process analysis.● Preparation of management reports and monitoring of performance indicators.Main customers: P&G, Faber Castell, Mobil, Meio e Mensagem.Main results: (1) Participation in the implementation of new technologies and developments. (2) Flowchart structuring of relationship rules. Show less

● Strategic dissemination planning.● Monitoring of social networks.● Management of Customer Service 2.0, social media and email marketing processes.● Reporting and monitoring google analytics.● Event management and press office.● Creation of advertising pieces.

● Responsible for digital communication and actions related to information technology.● Creation and execution of digital marketing strategic planning focused on business.● Planning, organization and execution of internal and external events.● Management of FB ads and adwords campaigns.● Crisis management.● Responsible for internal marketing actions.● Preparation of management reports and analysis of results.● Market research.● Management of digital actions:… Show more ● Responsible for digital communication and actions related to information technology.● Creation and execution of digital marketing strategic planning focused on business.● Planning, organization and execution of internal and external events.● Management of FB ads and adwords campaigns.● Crisis management.● Responsible for internal marketing actions.● Preparation of management reports and analysis of results.● Market research.● Management of digital actions: Media, Seo, Inbound Marketing, Content Production.● Preparation of results analysis reports.● Content creation and site management.Main results: (1) Creation of a theme-based wordpress institutional website. (2) Participation in the implementation of the company's vertical sales strategy. Show less

● Management and creation of internal processes.● Relationship with customers and partners.● Briefing alignment.● Review of pieces created by the agency.● Content creation for the agency's and clients' social networks.● Content creation for blog. consulting and setting up of content and digital strategy in e-commerce.● Main customers: Carsystem, Just Approve, Mil Grãos, Jacques Janine.

●Team management in digital projects.● Relationship development and follow-up with customers in CRM strategy.● Supplier Management.● Support in creating schedules.● Collecting briefings and reviewing advertising pieces.● On-site customer requirements analysis and subsequent composition of the commercial proposal.● Main customers: Nestlé, Porto Seguro, Tishman Speyer, Stan, Mundo do Bebê, Trend Rock, Porto Seguro.

● Support and follow-up to the press.● Follow-up.● Preparation of releases and internal materials.● Assistance in creating reports and responses to the press.● Planning and execution of coverage of internal events.

● Support to the press service and preparation of clipping.