As the Owner of Bem na Fita Couture, a premier tailoring studio, I oversee all aspects of the business, from daily operations to strategic growth. My role involves utilizing advanced tools such as HubSpot for marketing automation and Trello for project management. I have driven improvements in customer service, marketing management, and social media presence, resulting in significant financial gains and enhanced market credibility. Under my leadership, the studio has become the top choice for clothing adjustments and bespoke tailoring in the city, with a strengthened online presence and brand reputation achieved through strategic use of Canva and Hootsuite.Previously, as an Executive Secretary at KPMG, I efficiently managed the schedules of two executive partners, coordinated large-scale meetings and events, and ensured clear communication within the company. My responsibilities also included supervising document handling and managing HR processes, contributing to the operational efficiency of the team.With a degree in Executive Secretarial and Commercial Management, I am now seeking new professional challenges. My expertise in executive secretarial tasks, sales, and customer service, combined with proficiency in key marketing tools such as Google Analytics and Mailchimp, ensures effective communication and meticulous attention to detail, delivering consistently high-quality results. Known for my resilience and agility, I am dedicated to cultivating strong relationships that are crucial for operational success.