Raisuddin Khan Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

▪ Managing top accounts of the organization. ▪ Working towards enhancing revenue and increase wallet share from each account ▪ Adding new logos by hunting large accounts that has multi location offices/branches and proposing company offerings such as Internet (MPLS,ILL,EBB) and Cloud Services (Contact Centre, Email and Storage).▪ Responsible for account penetration, customer satisfaction and sales growth for long term results.▪ Meeting with top key decision makers like Head-IT/Head-Procurement for quick closures.▪ Responsible for Renewal PO’s and payment collection on time. ▪ Keeping healthy relations in the given accounts by proving them a proper service for new business with cross selling & upselling.▪ Highlighting the customer issues for quick resolution & prompt services which increase the customer service satisfaction.▪ Running various projects like customer meets to higher member from the customer management which helps us to maintain good relationship and to have a proper involvement with the customer.

Mumbai

• Reached out enterprises to understand their collaboration services requirements such as audio, web, video, audiocast, webcast and event conferences.• Solution includes iJunxion audio bridge and collaboration services in partnership with BlueJeans, 24 Frames Digital.• Managed existing accounts, upsell and cross-sell to increase market share and revenue.• Hunted new enterprises across PAN India through direct approach.• Met Admin, IT Head’s and discussed company offerings and value propositions.• Responsible for Customer Satisfaction.• Submitted quality of funnel to management and discussed plan of action.• Worked closely with product and operation team for order login, service activation and training to customer to maximize the usage thus enhancing revenue.• Updated management about competition offerings and way forward to retain customers.• Highlighted customer issues for quick resolution & prompt services which increase the customer service satisfaction.Key Achievements :* Consistent revenue enhance since past 8years.* Top corporates clients and competitor group company on-boarded.* Customer satisfaction lead to increase in upsell and cross sell.* Increased revenue through other services such as webcast, audio cast, event conferences.

Mumbai Area, India

Job Profile :Managed territory with a team of 3 sales executives.Responsible for VAS sales (Audio and Toll Free services), across all the industry segments.Managed Top Corporate ( SCB, Tikona,Emerson,Ugam,Piramal) with consistent business through cross selling.Supported internal team of 14 members for audio and toll free services and key account managers of other sales teams.Key Achievements:Was the member of the “THE PRESIDENT CLUB” Top Performer in the VAS team Received order of 25 PRI’s under Rs.21k plan. Highest value order in SME segment and among all the key account managers.Received highest VAS revenue for the products Audio Conference and Toll-Free Service

Mumbai Area, India

Was responsible for wired line network roll out and sales of landline , broadband service in the assigned zone 1 territory.Key Achievements: ▪ One of the top performers among all the zones ▪ Consistent 100 lines activation ▪ Received business of 205 lines (single largest order in terrestrial sales). ▪ Winner of several awards in Reliance HR Services ▪ Promoted from Sales Associate to Sales Executive

Masters In Marketing Management, Marketing

Bachelor Of Science (B.Sc.), Physics

Activities and Societies: Participated in 200 mtr and 800 mtr running competition organized by Institute.