Helping people and organizations to elevate productivity and eliminate stress.As a design leader, I am taking an active responsibility in mentoring, developing, and supporting an international team of talented designers to maximize their potential. We are working across mission teams to build the tools for future work in planning work, tracking time, and gaining valuable insights.

Helped customers to feel safe and covered through insurance services.Supported a team of product designers and user experience researchers. Ensured guidance, coaching, and help in delivering effective digital services in Scandinavia and the Baltics. As well as grew the team from 6 to 12 designers.– Promoted user experience mindset in the organization– Uncovered user and customer needs and motivations– Transformed user and customer needs into effective design solutions– Managed the design and implementation of digital solutions– Planned, recruited, administered, motivated, and developed the design teamAreas of team's work: – Self-service processes for private and commercial customers– Internal systems used by employees in sales, claims handling, and other areas– Claims submission processes for private customers– Insurance solutions for partners in car dealership and healthcare

Helped the consumers and businesses to optimize energy use through the Internet of Things and Smart Energy services. Contributed to streamlining employee and customer processes in retail through facilitating user research and sense-making processes in digital transformation initiatives.I joined the company as the first product designer and facilitator. I helped to shape and mentor a design team that eventually grew from one to 10 designers. – Evangelized design thinking across the organization– Lead user experience design, research and sense-making processes– Planned and facilitated workshops for defining minimum viable solutions– Closely collaborated with the development teams to deliver solutionsAreas of team's work– Data management systems in the Internet of Things and Advertising areas– Digital self-service products for electricity customers– Solutions for optimizing energy consumption for commercial customers– Interactive TV entertainment solutions for private customers

Helped Fortune Global 500 banking and insurance companies to explore innovative approaches to better protect their customers. Streamlined workflows for risk engineers, claims handlers and management teams so they can provide better service.– Transformed user and business needs into scenarios, storyboards, and wireframes– Prototyped and validated mobile solutions– Designed high-fidelity graphical user interfaces– Facilitated design reviews and usability sessions– Closely collaborated with the development teams to deliver solutions

Provided design and development services to businesses in localization, education and nanotechnology areas. Worked with Lionbridge Technologies Inc., Servodan A/S, Dimaps, NanoSYD, Infinitum 8, Eurofortis, G4E Software Solutions, and others.

Helped to deliver bespoke medium to large scale websites. Worked with Domina Shopping, Volkswagen, Triatel, Otrapuse.lv and others.

Helped small to medium size businesses on building their online presence. Evangelised the transparency of digital marketing. Conducted sales of internet marketing services.- Promoted internet marketing services (Google Adwords, SEO, E-mail marketing) to businesses- Tracked return on investment of internet marketing campaigns- Coordinated projects with outsourced web designers and developers