Rai Cole Email & Phone Number

Overland Park, Ks, Us

Lenexa, Kansas, United States

Plainsboro, New Jersey, United States

In this role, I collaborate closely with clients and diverse teams to create customized learning solutions aligned with organizational goals. My role involves crafting compelling e-learning modules, conducting thorough needs analyses, and ensuring the punctual delivery of top-notch instructional materials. I also prioritize effective communication with clients to promptly address any concerns that may arise. Additionally, I play a pivotal role in ensuring quality assurance, conducting content reviews, and contributing to the success of various projects.

Palo Alto, California, United States

Over this course of employment, I spearheaded the development of specialized learning curricula for DX NetOps (AOD) products. I created compelling instructional materials, including e-learning modules, videos, and documentation in line with learning principles to ensure optimal knowledge retention. I actively conducted needs assessments and collaborated closely with subject matter experts to seamlessly integrate materials into the company's learning management system. Staying ahead of industry trends, I consistently researched for continuous process improvement, ensuring our learning strategies remained cutting-edge.Basic Contributions:• Established 13 training courses, encompassing audio, video, and images.• Enhanced video production by taking on role of "official" voice-over narrator for DXN (AOD) education team.• Consistently achieved 5/5 star reviews from learners on all produced training courses.