A highly experienced workplace fire safety instructor and functional manager and with over 23 years practical experience in all aspects of management and delivery of a busy fire training provider. Proud to have a wide variety of customers from all sectors and industries. Responsible for all aspects of training delivery including course design and delivery to a diverse audience ranging from trainees to senior management and every level between.Committed to consistently delivering a quality service with a flexible customer-centric approach. Always with the aim of achieving and exceeding the expectations of customers and their teams.A dynamic communicator with great energy and excellent interpersonal skills. A very positive can-do attitude. Experienced in business development and customer retention.Strong organisational skills with the ability to multi-task on simultaneous projects.A keen promoter of equality and diversity for all with respect, courtesy and sincerity. MBA (University of Brighton, Business School) What my customers say: The way you presented was first class and this meant you held our attention throughout. We have all taken away vital information that will help us in the workplace but just as important at home. You were also most helpful in the build-up to ensure that the sessions covered what we required, so there was no wasted time. Thanks for all your help, support and involvement with the training event. It was nice to see the smiles on everyone’s face and this was in large part to your support and the activities you put on for them. This was the best course I have ever attended. I left feeling that the knowledge imparted will stay with me and that’s down to Raj’s excellent presentations skills and knowledge.The trainer was very knowledgeable and kept the training aims on track. He built very good rapport with the team. I have had nothing but positive feedback from the staff.