Manager Of Operations
Restaurant Operations Manager | Expertise in Customer Service and Digital Management* Website and Digital Management: Designed, developed, and maintained the restaurant's website and web pages, enhancing online visibility and improving customer engagement.* Staff Leadership and Training: Supervised and trained staff in customer service excellence, food handling best practices, and compliance with safety protocols, fostering a culture of professionalism and efficiency.* Operational Oversight: Managed day-to-day restaurant operations, including workforce scheduling, budget planning, and inventory control, ensuring smooth and efficient service delivery.* Vendor and Supply Management: Coordinated with vendors to procure supplies within budgetary constraints, maintaining optimal inventory levels without compromising quality standards.* Data-Driven Insights: Maintained detailed sales transaction records and prepared daily shift reports using Excel, leveraging data insights to inform operational decisions and enhance profitability.