Raj Kumar Email & Phone Number

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Handling Pre-Opening of 5 Star luxury Hotel at Crowne Plaza Riyadh RDC Hotel and Convention Center - 326 Rooms, F&B outlets, Banquet facilities up.The hotel has a convention center, a Ballroom offering space to various types of meetings and conferences for up to 2000 persons, which could be divided into eight separate sections, 14 meeting rooms including 1 board room accommodating small and medium size meetings. Total area of property 1,70,000 Sq.m2.• A Part of Pre-opening of team complete Snagging, follow-ups, rectification of engineering plants rooms, guest rooms, F&B outlets, banquets, meeting rooms as per IHG Standard Operating Procedure.• Develop and Implemented CPR Engineering operational Standard Operating Procedures.• Participate Testing and commissioning of Electrical, Mechanical, FLS, MEP system.• Successfully complete rectification of all major breakdowns along with project team and take over the hotel with zero defects.• Handling of daily engineering operation like duty roster, SOP checklist, Inspection of plant and machinery, guest rooms, guest QMS comments reviews and immediate action on it.• Manage all CAPEX and POMEC projects in accordance with the policies and procedures.• Consistently monitor department HLP & Consumables expenses to achieve budgeted goals. • Preparing Duty rosters, Training schedules and Job responsibilities for each team member.• Developing planned preventive maintenance and history records for all equipments, guest rooms and Prepares spare parts lists for engineering requirements.• Formed Green Engage committee to Participates in hotel for best Energy Conservation program and Environmental Program.• Maintains healthy operations of FLS system in the hotel and conducting periodic fire evacuation drill for employee and guest. • Maintains smooth operations with different country and culture of people to achieve goals.

Bengaluru, Karnataka, India

• Handled Pre-opening and successfully launched Wyndham group of hotels.Presenting project Snags and technical deficiencies with project team during hand-over & taking procedure.• Recruiting man power and setting of the engineering department, Training engineering staff for energy conservation, grooming standards, time management, quality work processes and guest satisfaction.• Following to installations of HT/LT Substations, HVAC, Elevators, Smoke & Fire Alarm & Detection Systems, Fire Suppression System, CCTV System, Car Calling System, Water & Sewage Treatment Plants, D.G. Plants, Boilers (Hot Water/ Steam System), Hot & Cold-Water Distribution System, MATV System, Kitchen equipment, Laundry equipment’s and back office etc.• Performing daily checks plant & machinery PM records and around the hotel.• Participation in Capital Pre-opening budget and Repairs & Maintenance budgets for Engineering. • Communications with Government officials to ensuring non compliance with statutory regulations. Corporation for licensing related issues such as Pollution board, Electricity department and BWSSB. Installed OWC 250KG.• Developing the team to monitor energy conservation and follow-ups on action plan to implement programs in the property to minimize expenses.• Performing special projects and other responsibilities as assigned up-coming projects. • Maintained HLP and R&M cost under the budget and consistently monitors daily operations to achieve departmental goals. Controlled HLP cost by 10% to 20% through best engineering practices.• Performing on Wyndham Quality assurance audits on monthly and yearly. Consistently achieved yearly QA score above 92% and compliance with brand stranded. • Monitoring Key Performance for the department and take corrective action, as required to improve Quality audit, Standards and other objectives.• Involved in energy-saving initiatives in the Pre-Opening and U.S Green Building Council verified “LEED GOLD CERTIFICATION” to our Hotel.

Bengaluru, Karnataka, India

Worked first Swiss hospitality hotel in Bangalore India and part of Pre Opening handled 182 rooms, with banquet halls and multiple restaurants and spa & gym, terrace sky bar, laundry and back office • Member of the pre-opening team and setting up the department and the hotel for the opening in coordination with Director of Engineering and documenting of all drawings, manuals, and warranty and guaranty certificates.• Coordinate with the hotel on the migration and handover schedules.Responsible for the proper snagging and official takeover of hotel areas.• Making equipments Data in the Dynawin software for daily/weekly/monthly PM checks & follow-up as per requirement operations. And developing log books, work order formats and implementing in principle. • Setting up of the departmental store and following with purchase for operations procurement and maintained consumption, inventory records.• Leading the shift operations and directing on all technical support related issues, fault finding assistance and training them to achieve their goals indefinite time.• Maintains accurate logs and records as required. Constructive briefing with engineering staff and sharing information pertaining to the guest facility, guest information, energy conservation, planned preventive maintenance and set departmental goals.• Ensured compliance with all engineering departmental policies, standards and procedures. • Maintains good communication with Team Member related CSR activities, including recruitment, training, disciplinary matters, performance management, and team motivation.

Bengaluru, Karnataka, India

• Managing the Engineering staff in the operation and maintenance of physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems, reporting to general manager daily basis, maintains accurate logs and records as required. • Constructive briefing with engineering staff and sharing information pertaining to the guest facility, guest information, energy conservation, planned preventive maintenance and set departmental goals.• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.• Helps establish priorities for total property maintenance needs as per Occupational Safety and Health Administration.• Provides feedback to employees based on performance and team behaviors. • Managing all the administrative tasks within the department, the implementation of system upgrades, reports keeping and making recommendations to management.• Preparing the Annual Operating Budget as per guidelines & adhere to the same.

Bangalore

Worked in the operations of 145 Rooms with 3 F&B outlet, Banquets, Gym and SPA other back office and Laundry.

Bengaluru, Karnataka, India

Pre-opening and operation of 252 rooms with 3 F&B outlet, banquets, Gym and other admin office space.

Bengaluru Area, India