Raj Kumar Email & Phone Number

Cyprus

Bahrain

Al Khobar, Eastern, Saudi Arabia

Finding suitable project openings for the company in the oil & gas field in the MENA region.Work as a link between Management and Sales Team.Conduct meetings with potential clients and support sales team to generate inquiries.Provide supplier awareness programs with various consultants and clients.Attending international clients for their project related.

United Arab Emirates

• Direct and monitor activities of a team of 40+ members (consisting Marine engineers, technicians, procurement officers, sales team etc) in the Middle East. Reporting to the General Manager.
• Direct responsibility for assuring proper support and monitor satisfaction levels of prime clients (local & international)
• Plan, develop and implement Best Business Practices for the overall operations and ensure adherence to Company’s Policies and processes.
• Prepare short-term and long-term forecast for services / product supply and provide effective logistics/distribution solutions to the various units in the company.
• Maintain and communicate all operational / Logistics requirement with overseas Partners. Evaluate procedures and processes and provide recommendations for improvements to operations as well as manage exceptions that.
• Develop and direct programs to ensure the efficient and cost effective operation and utilization of the facility.

Dubai, UAE

• Reporting to the branch manager, directed, supervised and coordinated the activities of 28 Retail Sales staff engaged in ensuring smooth Store Operations of the Department store dealing with FMCG.
• Planned and executed company Retail stores guidelines based on the company’s retail strategy ensuring world class service standards are adhered at all times.
• In-charge of Customer Relationship Management (CRM). Ensured prompt handling of customer requests and complaints related to deliveries, products and after sales service, CRM Database Management.
• Provided team with guidance, motivation and discipline to consistently achieve sales & customer satisfaction. Conducted regular meetings with staff to know their feedback.
• Uphold staff awareness on product knowledge through ‘on-job’ coaching and training seminars.
• Maintained effective coordination with Retail staff / Warehousing & Delivery Team / Customer Care Centre /Purchasing Department regarding stock levels and stock availability, price verifications, comparisons.

Bachelor'S Degree, Mathematics, A

Application Developer In E-Commerce, Information Technology, A