Raj Kumar Pathak

Raj Kumar Pathak Email and Phone Number

Lead - Customer Retention @ Adobe
san jose, california, united states
Raj Kumar Pathak's Location
Delhi, India, India
Raj Kumar Pathak's Contact Details

Raj Kumar Pathak work email

Raj Kumar Pathak personal email

n/a
About Raj Kumar Pathak

Experience includes.Enterprise onboardingTrainingQuality MonitoringTeam managementhandling customer escalationsUpdating knowledge base articles

Raj Kumar Pathak's Current Company Details
Adobe

Adobe

View
Lead - Customer Retention
san jose, california, united states
Website:
adobe.com
Employees:
25166
Raj Kumar Pathak Work Experience Details
  • Adobe
    Lead Customer Retention At Adobe | Noida, Uttar Pradesh, India
    Adobe Feb 2021 - Present
    Noida, Uttar Pradesh, India
    Key Accomplishments:Successfully coached and guided the team to consistently achieve retention targets through regular feedback and coaching.Analyzed cancellation, save, and quality data, driving business improvement initiatives based on insights.Facilitated training for new hires, offering advanced retention and refresher training to enhance team performance.Monitored quality standards to maintain high service levels.Conducted regular cancellation and chat audits, providing individualized feedback to retention agents for continuous improvement.Ensured smooth process updates and fostered teamwork through regular team huddles.
    View
  • Adobe
    Creative Cloud For Teams--Tier 2
    Adobe Sep 2012 - Jun 2016
    Training New HiresProviding technical support to customers
    View
  • Ibm
    Tech Support
    Ibm Jan 2006 - Sep 2009
    Worked as technical lead. My job was to take supervisor calls from level 1 agents. Quality Monitoring.
    View

Raj Kumar Pathak Skills

Microsoft Office Sales Business Analysis Sql Team Leadership Strategic Planning Java Requirements Analysis Software Development Microsoft Sql Server

Raj Kumar Pathak Education Details

  • Army School Delhi Cantt 10
    Army School Delhi Cantt 10
    Business/Commerce, General
  • Army School Delhi Cant
    Army School Delhi Cant
    Business/Commerce, General
  • Army School Delhi Cantt
    Army School Delhi Cantt
    Business/Commerce, General

Frequently Asked Questions about Raj Kumar Pathak

What company does Raj Kumar Pathak work for?

Raj Kumar Pathak works for Adobe

What is Raj Kumar Pathak's role at the current company?

Raj Kumar Pathak's current role is Lead - Customer Retention.

What is Raj Kumar Pathak's email address?

Raj Kumar Pathak's email address is rp****@****obe.com

What schools did Raj Kumar Pathak attend?

Raj Kumar Pathak attended Army School Delhi Cantt 10, Army School Delhi Cant, Army School Delhi Cantt.

What skills is Raj Kumar Pathak known for?

Raj Kumar Pathak has skills like Microsoft Office, Sales, Business Analysis, Sql, Team Leadership, Strategic Planning, Java, Requirements Analysis, Software Development, Microsoft Sql Server.

Who are Raj Kumar Pathak's colleagues?

Raj Kumar Pathak's colleagues are Deepan C.r, Mahesh Solanki, Usman Shabbir, Chan Randhawa, Florent Vignes, Vandana Sharma, Pankaj Dalakoti.

Not the Raj Kumar Pathak you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.