Conducted daily process reviews to identify areas for improvement and increased efficiency.Performed data entry tasks to update customer records and maintain accuracy of information.Monitored performance metrics to measure process effectiveness and suggest modifications as needed.Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.Maintained accurate records of all transactions related to processes in accordance with company guidelines.Responded to advanced issues with professional and relationship-focused approach.Organized client meetings to provide project updates.

Leads and manages marketing department staff by providing tasks, objectives, strategies, and projectsAssists in interviewing, hiring, orientation, and training of new marketing department staffManages the marketing department budget and uses financial strategy to advise all marketing plansOversees the production of all marketing materials, including printed documents, media advertising spots, website content, and social media accountsRegularly interacts with marketing managers to receive information and updates about marketing staff progress and resultsEvaluates marketing reports and sales data compiled by marketing staff membersPresents regular updates and information to other department heads and executivesWorks with executives to incorporate marketing needs into overall company planning and strategyMonitors competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or servicesOrganizes and attends company‐wide and marketing eventsAssists in securing access to major media channels and important sponsorshipsTravels to meet clients and attend conferences, trade shows, industry events, and seminarsAdheres to and implements company policies and procedures

Executes the specific inspections on materials, types of equipment, and construction/installation activities on site.Issues the relevant Quality Records and, when necessary, writes and sends to QC Supervisor non‐conformances reports.Controls equipment installation, alignment, and levelingPerforms functional checks and mechanical completion checks (Pressure and atmospheric vessel)Trays inspection (dimensional check, water tightness test).Checks of levelness, position, orientation, anchor bolts, conduits, etc. of tanks foundationPerforms hydrostatic test of tank and measurement of pad settlement. Storages tank internal inspection. 9. Performs punch‐listing operations. Verify special processes and the relevant workers’ qualifications.Witness the tests, controls, and inspections, guarantee inspection status control for parts of the plant within his area of responsibility, authorizing their acceptance at quality control completion, obtain the relevant documentation and ensure the correct implementation of the approved Inspection Test Plan according to the Client’s requirements.