A professional in Aftersales Service, Parts Business, and Business Development, including Customer Engagement and Service Activity Planning, Oil, Lube, and Tire Vendor Management, New Dealership Development, Project Management, New Product Launch, Strategic Product and Service Pricing. Achieved many milestones, revenue growth of 18 ~20%, reduction of costs by 1.5~2%, Productivity improvement by 20~23%, improved Customer service index by 150 basis points JD Power Asia Pacific Survey, and Managed more than 18+ Projects with 90~95% on-time deliverables.