Raj Samra Email & Phone Number

England, United Kingdom

Royal Sutton Coldfield, England, United Kingdom

• 6 month contract undertaken to Project Manage the implementation of a new unified telephony system, including the integration of a new PCI compliant payment solution. A secondary project was also included to develop.
• Scope and lead the implementation of a new unified telephony solution which was a key business project to enable clear visibility of call data from branches through to call centres
• Work with the development team to build and implement a new digital tracking solution within the Operations division, which would provide the business with greater visibility of capacity and resource
• Ensure both sets of projects were delivered within the FCA compliance guidelines
• Act as the project interface between all relevant stakeholders including the client, internal business functions and multiple external suppliers
• Work closely with the project and wider teams to solve complex problems and develop user specific solutions, considering key internal and external stakeholder groups and the various/changing stakeholder demands and.

Cannock, England, United Kingdom

• The client brief for this contract was to deliver a change project within a tight 4 month timeframe. It was essential to build strong relationships, quickly, in-order to connect stakeholders from all impacted areas of.
• Conducting business impact assessments to highlight areas affected by introducing project change
• Undertaking end-to-end reviews of internal processes and client journeys to establish process adjustments from an operational and customer service perspective
• Defining and delivering clear requirement specifications in accordance to acceptance criteria
• Producing detailed project plans to guide efficient project delivery within deadlines
• Ensuring all deliverables were compliance approved and met FCA regulations

• After a short break, Dignity PLC allocated an additional contract to Project Manage their National Rebrand. This programme of work stretched across multiple workstreams ranging from delivering newly designed websites.
• Implementing processes and structures to enable in-house designers, Head of Branding and wider business stakeholders to collaborate and produce new branding for businesses
• Project manage the end-to-end delivery of newly designed/rebranded websites. Liaising with digital agencies to bring the business requirement to fruition
• Working with the artworkers to ensure print collateral is delivered in accordance to the rest of the workstream and on brand
• Manage the design, production and timely installation of new branch signage by collaborating with multiple signage suppliers, designers and the relevant business colleagues
• Liaising with the property team to project plan the refurbishment of properties to align with the other project workstreams.

Birmingham, United Kingdom

• The contract with Dignity PLC consisted of supporting the client with a plethora of change projects across a transformation programme. Implementing key project frameworks and governance, whilst building strong.
• New pricing structures and marketing content (digital and print) across 800+ branches
• Logistical process improvement projects to reduce delivery timelines for ashes
• Digitisation of funeral forms to allow for remote funeral arrangement during COVID restrictions
• Digital website improvements
• CMA compliance projects

Birmingham, United Kingdom

• Key responsibilities as a Programme Manager at Packt Publishing requires the strategic planning and implementation of marketing plans for Packt’s high value tech book releases. This involves engaging with Authors based.
• Creating, distributing and monitoring high value book specific marketing plans
• Analysing and reporting on success of product releases.
• Management of Marketing budget
• Management of external marketing and PR agencies
• Negotiation and planning of internal marketing resource

Birmingham, United Kingdom

• The role at Entec SI entailed being responsible for the ongoing Project Management of two challenging projects to support the ICT transformation programme at East Northamptonshire Council and the Borough Council of.
• Project planning and delivering full life cycle projects
• Support change across both councils and circulate effective communications
• Risk and issue management
• Stakeholder management and engagement
• 3rd party supplier management

Birmingham, United Kingdom

• Create project plans using MS Project to establish milestones and processes required to build the 2017/2018 Land Rover website configurator across 23 countries in time to meet the clients desired go live date.
• Build strong relationships with external agencies to establish fluent communication channels and ensure required inputs are being delivered in accordance to the project plans. A prime example being, working closely.
• Manage the overall progress of the projects and produce key reporting/tracking documents for the client to present the health of the projects.
• Manage the resource of a 6 person configurator team to ensure milestones are being achieved.
• Conducting employee quarterly performance evaluations.
• Raise cost estimates for out of scope work.

Meriden

• Plan and schedule resources to deliver the 2016 Land Rover website for 23 markets within the constraints of scope, quality, and time.
• Manage the work streams for all website projects; to triage each project and act as the key point of contact.
• Optimise the resource allocation of the wider Land Rover Account team to reduce waste & prevent bottlenecks.
• Lead a daily scrum – to plan daily resource allocation, and to remove any project impediments.
• Create, and maintain project plans that involve various internal teams and other agencies.
• Track the overall progress of projects to ensure effective delivery against agreed go live dates.

• Work with Land Rover to produce and maintain the content of their Global website configurators.
• To be the Freelander 2 and Discovery Sport product expert and support internal Cogent Elliott team and Land Rover’s agency network with this knowledge to guide marketing activities.
• Assist and in some cases lead elements of the nameplate model year web program, coordinating with key agency partners and Land Rover internal stakeholders to support the product cycle plans in regards to product.

• This role entailed assisting the marketing team with various ongoing projects such as the creation of a new brochure, which required working closely with external creative agencies and analysing prototypes.
• Sole responsibility for projects undertaken, consisting of producing and implementing more efficient and profitable distribution channels for MG Merchandise and creating flowcharts using ISO templates to indicate these.
• Excellent communications skills and professional manner demonstrated when meeting with external agencies to discuss company future campaigns and when conducting direct sales.
• Extensive background knowledge of the business and products was shown in-order to network with car dealership during the launch of the MG6 Diesel car.
• Analytical and evaluative skills strengthened though conducting and presenting competitor research to product managers.
• Assisted the Online marketing controller with the creation and distribution of the monthly consumer e-newsletter, consisting MG Motor current activities and promotional offers.

Bachelor'S Degree, Management Studies With Marketing Specialism, 2:1

• 2nd Year Modules – International Marketing, Global Branding, Financial Management, Human Resource Management and Managing Organisations..

Education record