Raj Vora Email & Phone Number

California, United States

San Francisco, California, Us

Mountain View, Ca, Us

• Supported technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google services.• Fostered collaboration with partner clients to understand external systems, implementing solutions for optimal integration of Google services with other platforms, enhancing overall service efficiency and user experience.• Wrote Business Requirement Document, Functional/Technical Design Document on necessary implementations. Lead approximately 30 projects and conducted demos to secure approvals from the business stakeholders, advancing projects toward production.• Developed essential Google billing and customer account management services ensuring seamless integration with third-party platforms and efficient data translation processes.• Designed and developed orchestration plans, triggers and flows in Salesforce/vlocity for end to end lifecycle of customer from sign up to service activation and statement delivery for numerous combinations of plans offered by Google Fiber.

Mountain View, Ca, Us

• Spearheaded an innovative telecommunication taxes capturing project within Google Payments, utilizing 20% project time and leading a cross-functional team for a successful launch.• Collaborated closely with engineers to conceptualize and oversee the development of critical components, ensuring seamless alignment with project goals.• Implemented a user-centric approach by identifying and testing approximately 20 user journey use cases, guaranteeing the project's viability and robustness. • Facilitated collaboration with partner organizations like Fitbit for a strategic launch plan.

Redwood City, California, Us

• Technical lead on multiple projects in all areas of project life cycle including requirement gathering, build, testing and deployment.• Worked with fortune 100 companies and strategic clients to transform their QTC business model by providing technical expertise and functional architecture view• Developed complex solutions to integrate Salesforce, Zuora and Tax engines• Worked extensively on building unmanage packages in Salesforce using Apex trigger and classes as well as VF pages to meet business requirements.• Improvised internal salesforce business processes by developing flows, process builders and other declarative solutions.• Involved in providing client’s requirement around business to product to then transform those requirements into product road map.• Built complex workflows in Zuora by leveraging tools and technologies such as AWS Lambda, JS, JSONata, Liquid and other languages to automate numerous manual processes involved in configuring and using the billing system.• Worked with partners to provide expert services guidance to have prompt successful customer implementations.• Provided API consulting to clients to help integrate their system with Zuora.• Winner of Hackathon 2019

Redwood City, California, Us

Ahmedabad , Gujrat , In

Worked as a part of multi-disciplinary team, carrying out ad-hoc tasks as requested by the IT Manager. Had a specific brief to ensure the websites build for customer’s precisely matched requirements. • Identified and prioritized customer requirements and communicated with the engineering team.• Verified and documented functionalities against quality standers and adherence to specifications. • Participated in the scrum process: Refining and estimating user stories, planning sprints, daily stand up meetings, code reviews.• Collaborated and co-developed with Application UI/UX designers. • Troubleshot issues affecting production, stage and development environments as requested. Technologies: Java 8, Hibernate, Spring, Gradle, Bootstrap, MYSQL, and GIT.

Master'S Degree, Computer Science

Bachelors, Computer Engineering