Raja Ahmed Email and Phone Number

A highly successful Case Handler and Team Lead with an excellent track record in exceeding target delivery with an aptitude to adapt to changes. Currently working for the Financial Ombudsman Service, I have first-hand experience of resolving complaints which can be applied anywhere across the financial services sector. Additionally, I have had over four years in handling complaints at various levels including handling complaints with/on behalf of the CEO and Board of Directors, which required bespoke free-hand professional letters and Subject Matter Expert for changes in the Review process. This has given me specialist knowledge in the Financial Services Industry and given me the experience to be successful in a similar role.