• LaundryPal is a Customized On Demand Mobile Application for dry cleaning and laundry service in Islamabad • End to end management from idea generation, conceptualization, implementation, execution and operation of the digital start up.• Shortlisting of vendors for app development, negotiations and contract signing, app development for customers and drivers in native IOS and android platforms along with admin panels and webpage development. • Continuous coordination with app developers from scope finalization to UI/UX design and development, testings’ and bug identifications.• Company Registration with SECP, hiring and coordinating with business partner Enfoque for legal consultancy and tax fillings.• Handling Operations with different vendors and ensuring high standards of service for great customer experience.• Developing Strategies, working with marketing company for digital and electronic marketing and advertisement of Facebook, Instagram, Google and YouTube platforms.• Managing financial matters of the organization and conducting Board Meetings.

In my role as an AM Site Acquisition Manager, I had the privilege of leading a team of 11 dedicated telecom professionals. As the manager of this talented group, I played a pivotal role in overseeing various operational aspects, including: managing site acquisition projects from initial site identification to lease negotiation and contract signing. Led a team of site acquisition specialists and coordinators to successfully complete site acquisition projects within designated timelines and budgets. Oversaw the end-to-end site acquisition process, including site identification, lease negotiations, permitting, and regulatory compliance. Collaborated with cross-functional teams, including legal, engineering, and construction, to ensure seamless project execution. Developed and maintained strong relationships with landowners, government agencies, and other stakeholders. Achieving expansion targets and cooperating with stakeholders. Highlighting areas of improvements, improving process flows, and supporting audit teams to carry out audits. Cultivating the culture of competitiveness and adaptability to change in the team.

As a Manager of Lease management, I successfully led a team of 08 accomplished business and accounting professionals. In my capacity as their manager, I assumed key operational responsibilities, which encompassed the following: Supervised and mentored lease management team members, providing guidance and support in executing lease documentation and payment processing activities. Collaborated with cross-functional teams, including legal, finance, and operations, to ensure alignment of lease terms with business requirements. Oversaw financial reporting and closing of regional reporting in close liaison with the Finance and Technology division team. Managed lease portfolio, including tracking critical dates, reviewing lease clauses, and proactively addressing lease renewals and terminations. Monthly financial Reconciliations with different stakeholders and vendors.  Final review of monthly, quarterly, and annual financial reports and participate in financial audits. Conducted regular lease audits to identify and resolve discrepancies and ensure adherence to lease agreements after signing contracts and addendums. Implemented cost-saving strategies by analyzing occupancy costs and identifying opportunities for lease renegotiations or relocations. Oversee and develop the planning model within the unit/department through target setting, action planning, financial projections, follow-up, and variance analysis.

Upon my promotion to Assistant Manager, Property Management, I successfully recruited and onboarded a team of 11 skilled and motivated professionals across multiple locations. This team was responsible for three key areas: Rental Payment, Lease Documentation, and Rental Disbursement. Tasked to expand the team and hire regional representatives.  Leading the unit, hiring new team members, training new team members and delegating tasks and evaluating their performance. Taking full control of payment processing through Property Manager Module in Oracle and ensuring timely and accurately processing of rental payments and disbursements of cheques to regional reps for handing over to owners. Coordination with legal and regulatory departments for processing NOC fees for cantonments and other government bodies. Managing planning, budgeting, forecasting, processing, accounting and reporting of more than 10,000 payments processed annually. Reporting progress to management and group. Development of customized application of Lease Management Database (LMDB) for automated handling of documentation. Getting customized Documentation Store-rooms created for easily and safely managing physical lease agreements, NOCs, ownership documents and related documentation. Preparing monthly, quarterly and annual financial reports and participate in financial audits. Financial reporting and closing of regional projects in close liaison with Finance.

Joined Telenor Pakistan as Executive, Property Manager. I was the first person to be hired in this new unit created for taking over rental payment disbursement and lease documentation from outsourced vendors. Brought rental payment processing, forecasting, budgeting in-house for more control and using Oracle Property Manager Module for shifting from manual to automated processing of rental payments. Data entry in Oracle, lease documentation handling, taking over old payment records from Siemens & Nokia and carrying out rental processing and disbursement in house. Handling rental payments for all Telenor Cell Bites, corporate offices and expat residences. Coordinating with accounts, finance, legal, security and regulatory departments. Ensuring timely and accurately processing rental payments and disbursement to ensure smooth operations of Cell sites. Handling owner complaints, carrying out negotiations and managing conflicts.