Raja Chohan Email & Phone Number

Noida, Up, In

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India

• Windows Server & AD Management: Supervising Windows Server and Active Directory tasks, including user/group management and permissions.• O365 & Cloud Services: Managing O365, SharePoint, OneDrive, and licensing for seamless user management.• Troubleshooting: Diagnosing and resolving hardware and software issues on desktops and laptops.• Data Security & Management: Monitoring IT asset movement, managing employee biometrics, and ensuring secure data management on OneDrive.• Security Protocols: Implementing IT security measures and conducting regular system audits for vulnerability assessment.• Collaboration: Collaborating with teams to streamline IT operations and enhance efficiency.

India

> Windows Server Administration, Active Directory Administration including user and groups, policies, and permission management.> O365, SharePoint, OneDrive & Licensing administration as well as setting up Email accounts and users.> Ability to diagnose and resolve hardware and software issues on desktops and laptops, Identifying and addressing common software problems, such as application errors and system crashes.> Installing, configuring, and updating software applications, including operating system updates.> Monitoring IT Asset movement and allotment, Enrollment of onboarding Employee's Biometrics and Attendance.> Dealing with the issues related to Sync data to OneDrive, Data lost, Managing data on OneDrive cloud.

Noida, Uttar Pradesh, India

• Monitored network performance including maintenance, upgrades, and back-up/recovery for software (OS, applications, and data), hardware (process control domain equipment) and network equipment (switch and router)• Worked as a third party for Wipro and payroll company was Infiniminds.• Assisted in the development and implementation of a robust network security program• Delivered technical support services to sales teams on technologies like data security, storage, network security, virtualization, data center consolidation, networking, DLP and backup/DR• Performed in-house, on-site and remote computer & network services• Provided technical support by identifying and resolving basic technical issues of Laptop, Desktop, Printer and LAN• Troubleshot, installed and configured MS Outlook• Expertise in various OS like Window XP, Window 7, Window 8 & 8.1 and Window 10• Solved LAN related problems and configured basic TCP/IP settings• Supported software application related issues of in-house and outstation user via remote control tool like Remote Desktop• Installed and managed Active Directory (create user account, reset user account, delete user account and unlock user account)• Understood the installation of DHCP & DNS• Worked on switches like created VLAN, edited Routing Protocol, Trunking & Switch port• Managed routers; assigned IP to Port, Encapsulation, created Sub Interface, worked on Routing Protocol RIP, EIGRP, OSPF• Performed Port Security and Inter VLAN Routing

Noida, Uttar Pradesh, India

• Technical Support: Provided technical support by identifying and resolving basic issues related to laptops, desktops, printers & LAN.• Operating Systems Expertise: Ensured seamless software compatibility across various operating systems, including Windows XP, 7, 8, 8.1, and 10.• Software Support: Assisted in resolving software application issues for both in-house & remote users using remote control tools.• Active Directory Management: Installed and managed Active Directory tasks, including user account management and software configurations.• Email Troubleshooting: Troubleshot, installed, and configured MS Outlook for efficient email communication.• Collaboration & Maintenance: Collaborated with the IT Team to enhance system performance and conduct regular system maintenance for optimal functionality.

Noida, Uttar Pradesh, India

• Hardware Troubleshooting: Worked on desktop hardware, including PCs, laptops & peripherals, to troubleshoot issues.• Software Management: Installed, configured, and updated software applications to enhance system performance.• System Upgrades: Collaborated with the IT Team to implement system upgrades and enhancements.• User Support & Training: Provided user support and training to improve IT literacy across the organization.• System Audits: Conducted regular system audits to identify potential vulnerabilities.• Data Security & Maintenance: Ensured data security and system integrity through regular maintenance.• Software Issue Resolution: Resolved software-related issues to minimize downtime and enhance user productivity.