Raja Muhammad Bilal

Raja Muhammad Bilal Email and Phone Number

Teller and Operations Assistant @ Finance House
Abu Dhabi, United Arab Emirates
Raja Muhammad Bilal's Location
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
About Raja Muhammad Bilal

I am a Banking Operations Professional with over 08 years of experience in managing cash transactions, bank operations, fund transfers, UAEFTS, outward clearing, PDSs, security cheques, pay orders, bank guarantees, manager cheques, remittances, lockers, cheque books and debit cards for various banks and financial institutions in the UAE. I am currently working as a Teller/Operations Assistant at Finance House, a leading provider of innovative and customized financial solutions in the region.I also ensure compliance with banking regulations and AML policies, and educate customers on the use of banking digital portals and mobile apps. I work closely with my team and other departments to ensure smooth and efficient banking operations and provide exceptional customer service to maintain customer satisfaction and loyalty.I am looking forward to taking on new challenges and opportunities to further develop my skills and contribute to the growth of a dynamic banking organization. If you are seeking a dependable, detail-oriented, and customer-focused banking operations professional with expertise in central and branch operations, I would love to hear from you.

Raja Muhammad Bilal's Current Company Details
Finance House

Finance House

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Teller and Operations Assistant
Abu Dhabi, United Arab Emirates
Website:
financehouse.ae
Employees:
1495
Raja Muhammad Bilal Work Experience Details
  • Finance House
    Teller And Operations Assistant
    Finance House
    Abu Dhabi, United Arab Emirates
  • Finance House
    Teller/ Operations Assistant
    Finance House May 2023 - Present
    Abu Dhabi Emirate, United Arab Emirates
    ➡️Job Responsibilities:✔️ Handled all types of Cash Transactions e.g Withdrawals, Deposits, Salaries, Loans, Credit Card and Petty Cash payments. ✔️ Processed Outward Clearing, PDC and Security cheques by using ICCS. ✔️ Processed Payments, Salaries, Fund Transfers through CB UAEFTS 103/102 and JV's.✔️ Prepared official cheques as requested & Issuance of Manager Cheques. ✔️ Processed Bank Guarantees in cash, transfer and cheque modes. ✔️ Opening and maintenance of WPS corporate accounts in the T24 system✔️ Support back office operations. ✔️ Handled branch compliance in accordance with the AML policy. ✔️ Educated customers on the use of banking digital portals and mobile apps.
  • United Bank Limited
    Bank Teller
    United Bank Limited Nov 2022 - Feb 2023
    Dubai, United Arab Emirates
    ➡️Job Responsibilities:✔️ Handled cash transactions e.g Cheque withdrawals, and deposits. ✔️ Daily ATM replenishment, balancing & reconciliation. ✔️ Processed Outward Clearing, PDC and Security cheques by using ICCS. ✔️ Processed Fund Transfers and UAEFTS. ✔️ Buy/ Sell pay orders and prepared official cheques. ✔️ Send remittances by Tezraftaar. ✔️ Handled chequebooks and ATM cards at the branch. ✔️ Open bank accounts in the core banking system. ✔️ Send & receive shipments from/to other branches. ✔️ Support back office operations. ✔️ Handled branch compliance in accordance with the AML policy. ✔️ E-mail correspondence with different departments. ✔️ Educated customers on the use of banking digital portals and mobile apps.✔️ Answered customer inquiries regarding account balances transaction history and service charges.
  • Finance House
    Teller/ Operations Assistant
    Finance House Jan 2018 - Nov 2022
    Abu Dhabi, United Arab Emirates
    ➡️Job Responsibilities:✔️ Handled all types of cash transactions e.g Withdrawals, deposits, loans and credit card payments. ✔️ Maintaining and balancing cash drawers and reconciling discrepancies. ✔️ Packaging cash and rolling coins to be stored in drawers or the bank vault. ✔️ Processed Outward Clearing, PDC and Security cheques by using ICCS. ✔️ Processed Fund Transfers, UAEFTS and JV's. ✔️ Prepared official cheques as requested & Issuance of Manager Cheques. ✔️ Processed bank guarantees in cash, transfer and cheque modes. ✔️ Open and update WPS corporate accounts in the T24 system✔️ Support back office operations. ✔️ Handled branch compliance in accordance with the AML policy. ✔️ Educated customers on the use of banking digital portals and mobile apps.
  • Uae Exchange
    Teller/ Customer Services Officer
    Uae Exchange Nov 2015 - Dec 2017
    Abu Dhabi, United Arab Emirates
    ➡️Job Responsibilities:✔️ Handled various types of remittances, such as Telex Transfers, Xpress Money, Western Union, etc. ✔️ Foreign currency trade by buying and selling of foreign currencies. ✔️ Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete. ✔️ Sell or redeem savings bonds and other financial instruments. ✔️ Accepting cash, cheques, and other forms of payment from customers and keeping deposit slips, cheques, and cash in order. ✔️ Handled currency, transactions, and confidential information in a responsible manner. ✔️ De-escalated objections and disputes professionally to maintain customer satisfaction. ✔️ Provided professional and helpful support to new and existing clients.
  • Silkbank Limited
    Teller/ Cash Services Officer
    Silkbank Limited Jul 2011 - Aug 2015
    Rawalpindi, Pakistan
    ➡️Job Responsibilities:✔️ Handled various types of foreign remittances such as western union, dex, coinsta, sigue, PRI, OFTT, IFTT, FBC, and FOBC. ✔️ Daily ATM replenishment, balancing & reconciliation. ✔️ Processed fund transfers and pay orders promptly, minimizing wait times. ✔️ Handled chequebooks and ATM cards at the branch. ✔️ Issued lockers to the customer as a locker custodian. ✔️ Been the joint custodian of Cash and other valuables like Gold, Gold ornaments, Safe Deposit Articles and Security Forms other than chequebooks. ✔️ Supplied cash/cash boxes to Single Window Operator (SWO) in the morning. ✔️ Preparation of all cash-related statements required by the Head Office
  • Silkbank Limited
    Cash Sorter
    Silkbank Limited Sep 2010 - Jun 2011
    Islamabad, Pakistan
    ➡️Job Responsibilities:✔️ Sorted the cash and categorized it. ✔️ To empty the cash from the cash boxes within the strong room, count, and bag it. ✔️ Facilitated smooth issue resolution by maintaining accurate customer records. ✔️ Ensured customer satisfaction by inspecting outgoing packages for signs of damage. ✔️ Completed the necessary documentation, detailing the exact amount of cash.

Raja Muhammad Bilal Education Details

Frequently Asked Questions about Raja Muhammad Bilal

What company does Raja Muhammad Bilal work for?

Raja Muhammad Bilal works for Finance House

What is Raja Muhammad Bilal's role at the current company?

Raja Muhammad Bilal's current role is Teller and Operations Assistant.

What schools did Raja Muhammad Bilal attend?

Raja Muhammad Bilal attended Al Khair University, University Of The Punjab, Lahore.

Who are Raja Muhammad Bilal's colleagues?

Raja Muhammad Bilal's colleagues are Jayaram Mohan, Vishal Vijay, Ramees Raja, Sheila Pijuan Dalisay, Naseem Malik, Soudhish Tg, Rohit R Nair.

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