Dedicated and empathetic Customer Service Representative and IT Support executive with 5 years of experience in providing exceptional support and assistance to clients. Proficient in resolving inquiries, complaints, and issues promptly and effectively to ensure customer satisfaction. Skilled in active listening, problem-solving, and conflict resolution. Strong ability to multitask and prioritize tasksin a fast-paced environment. Seeking to utilize my customer service expertise to deliver outstanding service and contribute to the success. And IT Support professional in providing L1 support troubleshooting, Operating System installation, Active Directory, etc