 Conducting recruitment interviews and providing the necessary inputs during the hiring and visa process
 Handling of Complains related to client and staff
 Extensive coordination with sales staff for target completion
 Providing necessary input in marketing and sales strategies
 Managing and implementing all strategies

Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications;
establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Giving product demonstration and achieving sales targets.

 To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
 To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
 To be responsible for accurate and efficient accounts and guest billing processes
 To ensure that all reservations and cancellations are processed efficiently.
 To keep up to date with room prices and special offers to provide accurate information to guests.
 To report any maintenance, breakage or cleanliness problems to the relevant manager.
 To administer the general petty cash system and float in an accurate manner.
 To undertake all training as required (eg, first aid, health and safety, customer service

Enforcement of law and regulations following the procedure under the supervision of UNITED SECURITY COMPANY.

access control, implementation of laws as per UAE,
protect people, property and information
• Implementing, developing and continuing all training on Outside Threat Response Plans
• Implementing, developing and continuing Crisis Management Plans
• Assisting and liaising with Engineering and Police on Crime Prevention
• Being responsible for upholding all security procedures and policies regarding outsourced outlets, bank and retail shops
• Maintaining all policies and procedures and Local Standard Operating Procedures
• Being in charge of Security and Safety presentation at Colleague orientations
• Contributing to the ongoing improvement and development of the Security Department
• Under the supervision of USG i mam working in
Hilton***** (Sharjah)
Centro hotel***** (Sharjah)
Oceanic hote***** (Sharjah)
Millennium Hotel***** (Fujairah)
Concord hotel***** (Fujairah)