• Responsible for accuracy, comprehensiveness & timeliness of data published in S&P Global Market Intelligence products. • Responsible for developing subject matter expertise within the content set related to the department to enrich technical & domain knowledge. • Lead day-to-day operations and workflow of department. Progress/performance reporting to global stakeholders.• Effective performance management by establishing SMART goals of team, track productivity and employee performance evaluations.• Assist in developing and supervising department goals and projects with collaboration of global stakeholders and senior management.• Collaboration with process and product management teams to implement necessary changes in product to meet the client requirements. • Extensively involved in the department level strategies formulation and execution to meet the KPIs.• Formulating projections and execution of new verticals (Expansion projects) to drive the company level initiatives. • Mentorship of employees to enhance their professional and leadership skills to build future leaders. • Collaboration with HR as a hiring manager to attract top talent and maintain the staffing level for the department. Drive talent engagement efforts across content by developing the culture of learning & development, rewards & recognition and employee empowerment.

MTBC is US bases health care company offers a suite fully integrated, end to end services which help physicians and practices simplify every step of practice management process. Responsibilities: -Making sales strategies and implementation.-Applying commercial skills to meet sales and cost budgets.-Ensuring team deliver good customer service.-Meeting operational expectations by implementing and maintaining high retail standards.-Dealing with inquiries and complaints/serving customers.-Contribute in implementing the business/marketing plan to achieve/beat budget.-Drive profitability through increasing sales & controlling costs.-Promote a positive perception of the company both internally and externally.-Communication via team meetings, one to one meetings, training sessions and written material. -Praise and recognize good performance.-Inspire and motivate the team to achieve sales and profits.-Identify training needs and deliver training to sales and marketing teams.-Participation in management meetings.-Maintain customer relations and retention.-Forecasting and business planning. -Daily reporting to VP/CMO of sales & marketing -Training & Development for sales and marketing team.-Departmental Recruitment.

Eventus Faction is based out of Islamabad, Pakistan and it's US based partner, PulseComIT Solutions LLC, focus on how technology and services can help companies improve and achieve results, by providing Technical Support, Software Development, Customer Care and core Business Process Outsourcing ("BPO") solutions to its clients.Responsibilities:Designing and implementing the strategies for business development Project outsourcing to other venders nationwide and internationally.Getting new business from International & Local market.Evaluating the business process.Making the feasibility reports for new processes.Interaction with International clients and in order to enhance the existing business.Strategize the process in order to retain the projects for long time period.Search engine optimization.

Infospan Inc. is a US based International organization and part of a multi-national group of companies which are global leaders in providing technology based; customer oriented and targeted outsourcing solutions to diverse range of customers throughout the world.Responsibilities:Handing day to day operations of outbound Tele-Marketing Campaigns for Canadian and US based projects. Coordination and supervision of other team leads and make strategies of progress, perfection and development. Making sure quality of sales and designing the system to increase the quality work.Conduct performance reviews and team meetings on daily basis, weekly and monthly performances.Coordinate with HR and training to identify the systematic hiring improvement opportunities.Work with manager in order to enforce policies and procedures among his team members.Motivate team members with the help of different incentives and proper counseling.Approve attendance hours of team for payroll processing on monthly basis.Participate in ongoing training, cross training and coaching initiativesReconciliation of sales weekly and monthly.Forecasting, budgeting and planning to enhance performance for operations Daily, weekly and monthly reports to higher management and clients.Responsible for designing and implementing performance and reward management system.Designing a complete information management and manpower planning systems.Responsible for conducting calling data analysis, reporting and fixing discrepancies in the data and making sure that all the KPIs are being tracked by the technical system.

Responsibilities: Coordination with Asst Manager and Project Manager in terms of making strategies.Making sure the quality of sales.Forecasting.Target setting for team leads and teams.Daily, weekly and monthly reporting.Reporting with International clients.

Union Bank is the largest international bank in Pakistan; it has merged to Standard Chartered Bank. Provide mortgages, credit cards, personal & auto loans and other wealth management products. Responsibilities:Manage and supervise the sales team of 20 employees in credit card department.Generate sales from given target market.Keep a track of employee's attendance and processing of sales on daily basis.Directly report to manager sales regarding performance, day to day activities and other strategies.Motivate the employees by introducing the incentive plans and certification on best performance.Evaluation and analysis of performance of employees.Provide necessary training and coaching to employees in order to enhance productivity.