Whysource is your premier partner for comprehensive IT services and technology solutions… Whysource provides a one stop solution as your IT partner with a special emphasis on enriched sourcing experience. When you decide on Whysource as your partner for IT Services, Validation Services, Cloud Services, Mobility Services, or Business Consulting Services; you are assured of meeting your business objectives in addition to a flavor of a flawless customer experience… as our endeavor is to provide the best and strive for a long term trusted relationship.

At KORE, Rajesh led Customer Experience and Global Operations, focusing on enhancing and safeguarding KORE’s reputation as a premier service provider by optimizing the customer journey. He worked collaboratively to advance initiatives such as the Voice of the Customer (VoC) and Know Your Customer (KYC) programs and managed our 24/7 Global Customer Support Operations. This helped in improving the Net Promoter Score (NPS) consistently over years better than industry average.In this role, Rajesh played a crucial part in transforming the CX function to generate a new revenue stream while elevating our white-glove services, distinguishing us in the industry. He was also key in the acquisition and integration of small to mid-sized companies, driving strategic growth and efficiency at KORE. His efforts were vital in implementing KORE’s strategy to solidify its position as a leading global pure-play IoT hyperscaler.To ensure successful product launches and lifecycle management, Rajesh led the New Product and Feature Introduction (NPFI) program, focusing on meeting or exceeding market expectations and ensuring regulatory and SOX compliance as a public company. Additionally, he managed the marketing function for 18 months, driving significant changes that improved lead quality and market penetration, contributing to organic growth.Rajesh also oversaw global operations for our IoT Managed Services, ensuring seamless integration from device procurement and delivery to connection and support. He directed IoTMS operations through FDA-registered, ISO 9001/13485 certified distribution centers in the US and EU, managing a range of orders from high-touch, low-volume to low-touch, high-volume. This enabled us to deliver a fully compliant, advanced IoT solution tailored to customer needs. Under Rajesh's leadership, KORE achieved notable gains in productivity and efficiency by continuously enhancing operational KPIs with a unified team globally.

After successful PE exit with sale of Lochbridge to DMI; Lochbridge is now IoT & Analytics Business Unit. The unit is chartered to spearhead our strategy in 'Connected Car’, IoT and Analytics space. The connected car market continues to grow at a sizzling rate, driven by innovation and technology. We continue to follow on our projections that a $4+ Billion revenue market for systems integration in 2016 will grow to over $10 Billion in revenue by 2020. That's just integration and related services and the IoT & Analytics business unit continues to drive the growth in this field.As President of the IoT & Analytics Business Unit at DMI, Rajesh was accountable for managing the business and the P&L of the unit. His focus was on driving exponential growth by building the 'layer of intelligence' and leveraging underlying advanced technologies such as Machine Learning, Data Science, Predictive Analytics, Internet of Things (IoT), along with security and privacy in the context of customer environment. With his expertise, Rajesh actively engaged customers across multiple industries and helped them explore the use of IoT & Analytics, thereby creating value for themselves by offering richer products, services, and experiences to their end customers. Rajesh's leadership had been instrumental in driving the growth of the connected car market, and he continued to spearhead our strategy in the IoT and Analytics space. With his passion for innovation and technology, he continue to commit to delivering measurable results that drive business success.

As a former CSC executive, Rajesh was responsible for the P&L, business strategy, and execution for accounts and prospects in the manufacturing - automotive sector worldwide. He led global teams to drive growth by creating new opportunities, building pipelines, managing relationships, and closing large deals. His focus was on expanding regional presence in UK&I, C&EE, SW Europe, Nordics, AMEA, Australia, and Americas, and developing true global accounts with a wider mix of services and solution footprints.Rajesh actively sponsored key alliance partners to build joint account-specific strategies that brought value to customers. He drove differentiation and digital transformation in the automotive value chain from design/development to manufacturing, dealership, sales, and after-market service with the help of global experts in the automotive and technology sector. With his expertise, he was able to deliver measurable results that drove business success, and his leadership was instrumental in creating new opportunities and expanding our global presence in the automotive sector.

As the regional business leader for US, Canada, and Latin America, Rajesh was responsible for driving growth by defining sales and pursuit strategies, setting targets, and leading cross-functional teams to achieve business goals. He also managed consulting and systems integration business and drove innovation to create differentiation and business value for clients.Under his leadership, he built new capabilities in digital edge, analytics, distribution channels, and customer experience improvisation, resulting in strong pipeline development and closing large turn-key deals worth $250M+. He strengthened relationships with clients' senior management, managed all aspects of business operations, and led a large global team of 3000+ people, doubling the growth of the global Microsoft practice and managing a $300M revenue practice.Rajesh also engaged with the analyst community, spoke at industry forums, and reviewed the health of strategic projects and initiatives along with CXOs, further strengthening his reputation as a seasoned business leader with a track record of driving growth and building successful teams.

Responsible for Systems Integration business in North America at Infosys and also played the role of Global Head of Marketing & Alliances for his unit. Managed a $750M+ revenue portfolio for industry verticals Retail, CPG, Logistics, Energy, Utilities, Services, Manufacturing, Automobiles and Aeronautics in FY09 with margins and revenue productivity higher than Infosys average at corporate level. Improved the revenue pipeline by 5x, achieved 84% CAGR on revenue base of FY08.Guided the sales team to open 4-5 new accounts for Infosys every year through consulting led sales, alternative pricing models and / or alliance participation. Improved significant part of the business by deep penetration into the existing client base, increasing solution / services footprints with relationship based approach coupled with new technology innovations and financial models. Leveraged co-creation of digital marketing platform, cultivated relations and grew y-o-y revenue by 80%.Structured the alliance strategy for differentiating unit's offerings and field level execution. Developed Go-To-Market strategy (revenue of $700M+ over 3 years) and business plans including account mapping and lead generation with Tier -1 partners. Developed CXOs and senior VP relationships. Lead the marketing & analysts' relations plan and conducted briefings with analysts from Forrester & Gartner. He was also instrumental in sponsoring various industry events leveraging alliance partners.

As head of emerging technologies Rajesh was responsible for engineering solutions in enterprise mobility and high performance computing areas, taking these solutions to the market and managing delivery across Asia Pacific, EMEA and North America geographies. He grew the practice with 100% year on year CAGR with OM of 27%. He led large team which included Program Managers, Principal Architects, Senior Technical Architects, Visual Design architects, Consultants, Project Managers, Alliance Managers. As head of strategy, business planning & operations he was responsible for developing unit strategies and improve operational effectiveness on planning, budgeting, recruitment, utilization, training, revenue recognition, etc. for a global team of 2500+. He led strategic initiatives for the unit with focus on organizational improvement and institutionalized quality frameworks particularly Malcom Baldridge. He also led market positioning and India business strategy for the unit.In initial years for strengthening the practice, Rajesh played diverse roles in different markets like Australia, Europe and USA. He led large complex pursuits and program managed large programs in different geographies. Based in Melbourne Australia he led the complete RFP process involving large pool of consultants, formed consortium of multiple tier 1 vendors. Acted as a trusted adviser to a well known worldwide group in banking, insurance and asset management space. Based in Amsterdam, NL drove the corporate strategy for e-Workplace environment and its adoption by different business units. As a Sr. Program Director for a major healthcare service provider in USA managed the program comprising of development & deployment of web based solution for planning of furniture, equipment and medical imaging for all its medical offices and hospitals. Based in CA, USA managed multiple suppliers, client stakeholders and a large team spread in multiple geographies.

As head of IT at Spice Telecom (now Idea Cellular) optimized the huge IT infrastructure by consolidation, portfolio rationalization and making right choices for cost effective state-of-art billing systems and platforms. Developed go-to-market strategy and introduced multiple new services in a short span for gaining the market share. Ensured quality deliverable for better customer satisfaction and brought customer churn rate under control. Supported 45% growth in revenue and operational expenditure was reduced by 20%.

As a leader in this role, I was responsible for overseeing the implementation of complex custom solutions and automation plans. I also oversaw the integration of regional laboratories into an integrated decision support system, which likely involved managing technical teams engaged in system analyses, advanced computing, and artificial intelligence. Additionally, I designed and developed rugged interface boxes and integrated them with central computers and other systems. My experience also includes working with large manufacturing companies for the development and deployment of these interface boxes. Overall, my responsibilities involved ensuring the successful execution of these projects and overseeing the work of technical teams to deliver high-quality results.

Was responsible for leading work streams in production and quality control while managing and overseeing the processes related to the production of various digital products, as well as ensuring that the final products meet the required quality standards. Was responsible for testing and quality control, as well as coordinating with other production, engineering, and logistics to ensure that products are delivered on time and to the required quality specifications.