Coordinate with the USA Team for Business Development

Partnered with clients to endorse customized business plans, aligning with their specific requirements and value propositions. Documented business plans and processes for impactful client presentations.

Played a key role in shaping business product evolution through enhancement discussions, contributing insights for improvement, and presenting the company to clients

Developed compelling company profiles, documented client information, engaged in interactions with potential investors, and coordinated the vetting process for loans.

★ Undergone Training for power point preparation & basic use-case writing framework★ Preparing pre-use case document – CSPR (Client-Problem-Solution-Result) documents★ Ensuring relevant content as input is available for client B2B presentations

✔ Member of Finisar IT team to perform R12 upgrade in CRP-2 and UAT testing phases✔ Collaborating with functional and technical teams to ensure compliance with project deliverables and timelines✔ Facilitated the implementation of upgrade and support of O2C (Order to Cash) process cycle to enhance the business functionality and overall performance✔ Supported users on OM (Order Management) issues ✔ Documentation of Oracle processes to the Internal/External Audit team✔ Worked on logic for the SQL queries to achieve new customer requirement with the Technical Team on Oracle Discoverer reports✔ Worked on Oracle notification Alerts, Data loads through APEX (Oracle Application Express) functions✔ Supported users on Oracle Demantra application issues

✔ Implementation Team member from Finisar IT side & conducted Demantra user training✔ Actively involved in the preparation of user guide documentation – as the project required full documentation design, test plans, actual test results, quality reviews, and approval before migrating to production✔ Liaisoned between users and vendor, during implementation phase✔ Created new Demantra worksheets for Demantra users✔ Supported existing Demantra worksheets for Users✔ Documentation of User Guides✔ Handled Demantra collections between Oracle EBS-Demantra

✔ Coordinated with key stakeholders in the Finisar Sales and Marketing department like Executive Vice President (Sales), Vice President (Sales) , Global Business Process Manager, Global Distrbution Channel Manager and other top brass – all of whom were based out of USA and operating globally for the Organization✔ Liaised between (Regional Sales Manager) RSMs and the IT team for IT deliverables✔ Acted as the ‘go-to’ between the IT team and the Inside Sales (IS) Team who were based out of Malaysia for the IS team requirements✔ Engaged with other key stakeholders including Global Sourcing, Demand Planning and the deployment teams✔ Provided off-shore support to 24 geographically distant RSMs on Oracle Demand Planning (ODP) forecasting tool✔ Provided end user support in functional areas such as price lists and sample orders

✔ Liaised between (Regional Sales Manager) RSMs and the IT team for IT deliverables✔ Acted as the ‘go-to’ between the IT team and the Inside Sales (IS) Team who were based out of Malaysia for the IS team requirements✔ Engaged with other key stakeholders including Global Sourcing, Demand Planning and the deployment teams✔ Provided off-shore support to 24 geographically distant RSMs on Oracle Demand Planning (ODP) forecasting tool✔ Provided end user support in functional areas such as price lists and sample orders

✔ Support to End users on the Business requirements✔ Resolution of tickets on timely & priority basis ✔ User guide documentation✔ Preparing Functional specs to work with the Technical team✔ Worked on Change Requests/New Development requests

✔ Handling Post-Paid, Pre-paid Sales ✔ Expediting resolution of customer complaints✔ Worked with the Technical service team to resolve Technical issues relating to Signal strength

✔ Distributor-centric sales routing to small dealers.✔ Handled a Large network of Dealers along with a Distributor ✔ Training and managing Distributor and dealer sales force ✔ Implementing marketing plans to increase sales inquiries

✔ Channel sales through Exclusive, Multi counters and Fleet accounts.✔ New and improved Business generation for the Company by maximizing growth Per Counter Sale✔ Scouting and Developing new markets✔ Executing marketing and promotional plans to boost sales✔ Speedy Service to end-customers