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Raja has varied and expansive experience in service industry : Travel, Business Process Outsourcing, IT and Consulting industries.Currently managing multimillion dollar new, growth, strategic and core account global sales and account management relationships in Americas with business delivery from India, Philippines, Malaysia, USA, Romania, Colombia & China. Have set up businesses and managed business verticals with varying complexities and over 5000 team members spread across international geographies- Gurgaon, Mumbai, Manila, Chennai, Cairo and Colombo.Strong understanding of Travel, IT& BPM, Retail, E-Commerce, Fast Growth Technologies and Financial Services industries with proven expertise in setting up and managing P&L, Operations, Migrations, HR, Consulting, relationship management and business development areas.Also, a rich experience in START UP environment in BPO - both captive and third party operations, Financial Services and Travel space.Specialties: Travel, Large Deals, Account Management, Account Growth, Outsourcing, Operations, Consulting, Account Strategy, Head Hunting, Relationship Management, Business, Operations and People Strategy
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Chief Customer OfficerCogenthubcx.AiChicago, Il, Us -
Svp & Geo Head- Americas & EmeaIgt Solutions Sep 2024 - PresentGurugram, Haryana, In -
Svp & Geo Head- AmericasIgt Solutions Jul 2022 - Aug 2024Gurugram, Haryana, InManaging multimillion dollar core, strategic & growth accounts across Travel, Transportation & Hospitality, High Growth Tech, Retail and Ecommerce space in Americas Market whilst leading a highly motivated and goal oriented winning team!
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Vice President & Regional Head- AmericasIgt Solutions Sep 2020 - Jul 2022Gurugram, Haryana, InResponsible for multi million dollar Core, Strategic and New business relationship for IT, BPO, Consulting and Automation Services for Travel and Transportation, Retail, E-Commerce & Fast Growth Technology Industries. Key focus on double digit growth, opportunity identification, customer & client relationship, driving outcomes and business results.
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Vice President & Head - Sales & Account Management- Usa And CanadaIgt Solutions Oct 2014 - Sep 2020Gurugram, Haryana, InResponsible for Sales and Account Management for multi million dollar Core, Strategic and New accounts for IT and BPO and Consulting Services for Travel and Transportation Industries.
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Vice PresidentIgt Solutions Apr 2014 - Oct 2014Gurugram, Haryana, InManaging Core Account Management relationships entailing P&L responsibility with Global operations delivering multi-digit growth year on year.
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Director- Global Account ManagementIgt Solutions May 2012 - Apr 2014Gurugram, Haryana, InManaging Core Client Relationships globally. Delivering consistent operations, service excellence, farming growth and developing innovative approach to client solutions resulting in great CSAT scores while maintaining healthy double digit revenue growth and profitability.
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General Manager- Domestic And International Airlines VerticalIgt Solutions Nov 2009 - Apr 2012Gurugram, Haryana, InManaging operations across multiple delivery locations in New Delhi, Chennai, Mumbai, Colombo, Cairo, Manila with over 11 client relationships and 2500 team members
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Head Domestic Bpo OperationsInterglobe Technologies Jun 2009 - Aug 2009Gurugram, Haryana, InAs the Head of Domestic BPO operations was responsible for setting up outsourced operations for a large Indian Airline across Gurgaon and Mumbai.
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Co- Founder & Business HeadSynergy Aug 2006 - May 2009Created Synergy HR. A focussed firm organisation with strong roots in chosen domains.Synergy does search, head hunting and consulting projects in Human Resource and Operations area. Focus on Apparel, Garments, Retail, Travel and Tourism, BPO and KPOs and Financial Businesses.Synergy HR has placed over 1200 people since inception.Consulting assignments include complex operations and HR related projects.
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Vice PresidentExl Service Aug 2002 - Jul 2006New York, Ny, UsManaging outsourced operations of some large international companies in the utilities, F&A and insurance verticals across geographies.Handled large teams and complex deliveries for customers across domains and countries. -
Visiting FacultySkyline Business School 1996 - 2003Dissertation Project guidance, travel and tourism industry related interactive and case study based sessions
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ManagerEbookers Jul 2001 - Jul 2002Langley, Berkshire, GbWas responsible for migration and management of projects from the UK market for Ebookers- largest online travel company in Europe -
ManagerMakemytrip.Com Jul 2000 - Jun 2001Gurgaon, Harayana, InSet up and managed the customer service team and operations in a start up environment.Makemytrip.com is now the largest online travel company in India. -
Travel ConsultantAmerican Express Dec 1997 - Jul 2000New York, Ny, UsManaged client servicing and onsite offices for multinational and large corporates. -
Assistant ManagerCarlson Wagonlit Jul 1995 - Dec 1997Minnetonka, Minnesota, UsJoined as a management trainee from campus and then worked with the corporate travel business setting up implant offices for new and existing clients.
Raja Jain Skills
Raja Jain Education Details
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Devi Ahilya VishwavidyalayaManagement -
Panjab UniversityCommerce
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Shivalik Public School
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Indian Institute Of Management Ahmedabad
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Indian School Of Business
Frequently Asked Questions about Raja Jain
What company does Raja Jain work for?
Raja Jain works for Cogenthubcx.ai
What is Raja Jain's role at the current company?
Raja Jain's current role is Chief Customer Officer.
What is Raja Jain's email address?
Raja Jain's email address is ra****@****ail.com
What is Raja Jain's direct phone number?
Raja Jain's direct phone number is +133145*****
What schools did Raja Jain attend?
Raja Jain attended Devi Ahilya Vishwavidyalaya, Panjab University, Shivalik Public School, Indian Institute Of Management Ahmedabad, Indian School Of Business.
What are some of Raja Jain's interests?
Raja Jain has interest in Social Services, Education, Theatre, Books, Travel, Arts And Culture.
What skills is Raja Jain known for?
Raja Jain has skills like Crm, Outsourcing, Business Development, Management, Team Management, Strategy, Recruiting, Start Ups, Service Delivery, Leadership, Consulting, Vendor Management.
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