Rajakumar B Email & Phone Number

Chennai Area, India

o Virtualization, Data center Consolidation, Cloud Migration End to End support.o Migrated 1000+ virtual and Physical servers from customer’s datacenters in different locations to IBM Cloud datacenter using different migration Tools.o Handling in Migration Tools: HCX, DoubleTake, Platespin, Zerto , vRA, Azure Cloud Migrate, Cloud Endure, Flings, VMware converter and Robocopy.o Validate target infrastructure readiness for migration.o Dell VxRail 4.5, 4.7 (Converged System) deployment, installation and Management. o Workload Migration from Legacy environment to VxRail environment.o Strong work experience on Windows and VMware Platform.Secondary Skills:Azure, AWS

Chennai Area, India

Projects Handled: P2V Project - Consolidating servers with P2V conversions by using VMware ConverterService Pack up gradation from SP1 to SP2 in Windows 2008 server.A-2-Z (Alert’s to Zero) It’s a proactive approach to reduce the repeated automatic Alerts generated by SCOM system by digging in the problem root to fix the issue and stop the alerts further. As a result of this approach 31 repeated issues has been fixed and reduced 720 Alerts 21% of total volume over a period of 8 months Roles and Responsibility:Providing remote support and handling more than 3000 + servers across the globBuilding the windows 2008 / 2003 servers based on customer requirement.Experience in Implementing VMWare Infrastructure 4.1 and 5.1Extending Logical Disks space and LUN’s from VC and by VM VM converter Resolving operating system related issues.Configuring and managing the DHCP serversManaging and troubleshooting windows clusterCoordinating with Vendors HP and third party to resolve the hardware related problems. Installation and troubleshooting ability in all kinds of multifunctional printers.Coordinating with Microsoft and working together with MS engineers using EA for Critical OS Issues.Server role migration on DFS, Print and DHCP server.Analyzing the root cause for critical Incidents and providing the appropriate solution to avoid the reoccurrence of the problem.Troubleshooting and resolving the issues escalated by customer and other departments Maintain knowledge repository for known Errors, Learning and Development to improve ITIL Process.Manage outages by driving and coordinating tech bridge calls, escalation and notification (site advisory) to all stakeholders.Coordinating with Process Management, Change Management and Incident Management.

Chennai Area, India

Providing remote support and Managing more than 3000+ HP, Dell, IBM servers and virtual servers located across the glob.New server commissioning and troubleshooting the server through Remote Tool ILO2, ILO3, ILO4, ILO100 and DRACConfiguring the various levels of RAID in Servers based on the requirements. Resolving all kinds of hardware problems like disk drive, mother board, RAM, CPU, HBA, NIC, Array controllers and its batteries, power supply, etc...Building the windows 2008 / 2003 servers based on customer requirement.Resolving server operating system related issues.Creating and managing security groups and providing various level of access to File and folder based on File server standardization. Coordinating with Vendors HP, DELL to resolve the hardware related problems. Executing changes based on project change management process to fix the problems and full fill the customer requirements. Installing, Configuring and managing Network Printers.Working in BMC Remedy tool 7.5 for ticketing (Change management, Incident management)Troubleshooting of different kind of print server issues (SAP, Mainframe printing and Windows Printing) Confirming the ITIL process while working in Incident management and Change management.

Greater Chennai Area

Chennai, Tamil Nadu, India

Diploma (Regular), Electrical And Electronics Engineering

Bachelor Of Technology - Btech (Part Time), Electrical, Electronics And Communications Engineering