Raja Madden Email & Phone Number

*Adequately performing member transactions including, but not limited to, creating new memberships, submitting loan applications, and funding loans*Effectively consulting with member’s about exceeding their lending needs to help them achieve their financial goals*Implementing high standard internal and external service to maintain credit union's quality distinction *Designing training initiatives to assist with cross-training oncoming team members to further support team goals

*Proactively developed solutions for high impact operations and succeed company goals*Cross-sold credit union products and services while identifying the member’s needs*Accurately balanced daily transactions and verified cash totals*Ensured that high quality member service was provided, promptly addressing members' requests and questions

*Developed high-level product knowledge of clothing and additional merchandise, using understanding of products to exceed personal sales goals by 3% for eight consecutive months*Assisted and guided an average of 30 customers per day for customized experience during retail visit, maintaining a regular customer base and developing new customer relationships*Operated and maintained accuracy of cash handling while auditing daily and weekly records and logistics