Raja Murugavelu Email and Phone Number
Raja Murugavelu personal email
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• Operations & Transition Leader with over 25 years of experience driving successful transitions, Comprehensive Project Lifecycle Leadership, Strategic Change Management, Data-Driven Decision Making, Lean Process Optimization, and Operational Transformation in the IT and BPO industries. • Successfully transitioned over 80 projects, meeting all SLAs, and reducing project cycle time by 25%.• Reduced operational costs by 30% through process re-engineering.• Improved Data-Driven Resource Planning efficiency by 20%, leading to a 15% increase in project output.• Led a team of 325+ resources, ensuring seamless transitions and adherence to project timelines.• In the realm of Presales, I have performed Feasibility study, Solution design, Effort estimation and costing for 140 proposals with 30% success rate through targeted efforts.• Proven expertise in managing complex projects from initiation through delivery, with a strong focus on efficiency, cost reduction, and SLA compliance. • Adept at leading Scalable Operations, conducting Process Automation studies, root cause analysis and re-engineering workflows to streamline operations. • Skilled in client management, risk mitigation, and team leadership, ensuring seamless transitions and high-quality project outcomes. • Deep experience in Sales operations, Digital Marketing, Presales, Solution design, Effort Estimation, contributing to strategic growth and operational efficiency.• My expertise in Lead Generation, Market Intelligence, Sales Outreach, Cross-Regional Team Deployment and Competitor Analysis has been instrumental in strategic sales planning and revenue growth. • I am adept at developing comprehensive project plans, workflows, SLAs, SOPs, and SOWs, and conducting impact analyses to ensure smooth project transitions with minimal disruptions.
Optisol Business Solutions
View- Website:
- optisolbusiness.com
- Employees:
- 288
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Senior Manager (Solution Consulting)Optisol Business Solutions Apr 2023 - PresentChennai, Tamil Nadu, India• Led operational strategy for sales enablement initiatives, optimizing workflows to boost lead generation, market intelligence, and client engagement by 20%.• Streamlined go-to-market approach for a SaaS product, reducing cycle time by 25% and boosting conversion rates.• Supervise a team of Sales Development Representatives (SDRs), ensuring efficient onboarding, training.• Implement transaction-based pricing models and develop tailored proposals, aligning pricing strategies with client needs to enhance revenue potential.• Engaged in Market Intelligence Integration, competitor analysis, and intent creation, translating insights into actionable strategies for targeted outreach and campaign success.• Achieved a 15% reduction in sales cycle time through process optimization, introducing new tools and methodologies for more efficient sales operations.• Outreached US, UK and Australian companies and assist them in identifying and deploying the offshore resources and execute the development and testing activities in a cost-effective way.
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Project ManagerHtc Global Services Oct 2019 - Mar 2023Chennai, Tamil Nadu, India• Directed the successful implementation and transition of over 20 projects, focusing on cost-effective solutions, quick turnaround times, and Client-Centric Operational Approaches across the publishing and healthcare industries.• Optimized project workflows for remote capability during lockdowns, developing Process Digitization and Automation tools that reduced dependency on MS Office and cut operational costs by 50%.• Drove full project lifecycle management for 20+ client projects, achieving SLA compliance and elevating processing efficiency by 30% using TQM methodologies.• Oversaw Data-Driven Resource Planning and risk management for a team of 95+ resources, ensuring timely and within-budget project delivery.• Implemented process automation and re-engineered workflows, enhancing production efficiency by 30% and reducing process time by 20%. -
Operations ManagerAcurus Dec 2017 - Oct 2019Chennai Area, India• Managed daily operational activities and End-to-End Project Leaderships for a high-volume publishing project, overseeing production from proposal to completion, resulting in efficient project execution and cost savings.• Led the transition of the company’s first newspaper digitization initiative, establishing workflow processes that enabled a seamless transition and faster project completion rates.• Optimized RCM workflows, leading demographic, and charge entry teams to achieve 99% accuracy and timely project deliverables.• Conducted gap analysis and identified Operational Scalability Initiatives, which reduced turnaround times and enhanced project completion rates across multiple high-volume projects.• Collaborated with HR to define roles and streamline team responsibilities, improving operational efficiency by 15%. -
Technical ManagerNewgen Knowledgeworks Pvt Ltd Feb 2017 - Dec 2017Chennai Area, India• Analyzed project feasibility and conducted thorough Strategic Workflow Consulting method to drive successful transitions and achieve high project quality standards.• Secured 4 projects through effective Proposal Optimization & Success, implementing process changes to increase performance quality across the organization’s high-revenue projects.• Streamlined project workflows through development team collaboration, elevating client deliverable quality and project efficiency by 20%.• Developed standardized Process Frameworks and documentation, ensuring consistent adherence to best practices across all operational stages. -
Freelance Consultant For E-Publishing & Revenue Cycle ManagementFreelancer Jun 2016 - Feb 2017Chennai Area, India• Consulted in e-Publishing and healthcare revenue cycle management, providing clients with strategic expertise in operational workflows and process transitions.• Functioned as a subject matter expert for clients’ software development and conversion activities, supporting the design and implementation of customized solutions.• Boosted operational efficiency by implementing best practices in process transitions, delivering superior client outcomes, and tailored operational strategies. -
ManagerHtc Global Services Feb 2005 - May 2016• Oversaw end-to-end Project Leaderships, implementing over 60 projects across various domains, achieving on-time delivery and cost-effective solutions.• Re-engineered workflows in the newspaper digitization process, optimizing project timelines and reducing costs by integrating XML tagging, ePub standards, and reference tagging.• Directed a team of 325 resources across high-priority transitions, achieving SLA adherence and client-focused operational outcomes.• Conducted gap analyses to align project workflows with client requirements, leading to a 30% boost in operational efficiency across multiple high-impact projects.• Utilized TQM principles to drive process improvements, achieving a 20% reduction in processing time and a 15% increase in output quality for high-revenue clients.
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Claims ExaminerPerot Systems Nov 2004 - Feb 2005• Manage a team of 50 resources, overseeing job allocation and production monitoring while performing the US Healthcare Claims adjudication process. -
CoordinatorExela Technologies May 2000 - Nov 2004Chennai Area, India• Led the transition and production activities of 18 projects, including high-priority healthcare projects, ensuring timely and cost-effective delivery.• Coordinated teams and resources across multiple projects, resulting in on-budget, on-schedule project outcomes.• Recognized with multiple performance awards for outstanding contribution to operational efficiency and process adherence. -
Teaching FacultyS. R. Institute Jun 1999 - May 2000Chennai Area, IndiaPrepared handouts and conducted practical sessions for MS-DOS, Windows, and MS Office.
Raja Murugavelu Skills
Raja Murugavelu Education Details
Frequently Asked Questions about Raja Murugavelu
What company does Raja Murugavelu work for?
Raja Murugavelu works for Optisol Business Solutions
What is Raja Murugavelu's role at the current company?
Raja Murugavelu's current role is Operations & Transition Leadership Expert with more than 2.5 decades of experience| Driving Efficiency, Business Process Re-engineering, Operational Strategy Execution and Project Lifecycle Management.
What is Raja Murugavelu's email address?
Raja Murugavelu's email address is gm****@****ail.com
What schools did Raja Murugavelu attend?
Raja Murugavelu attended Symbiosis Center For Distance Learning, Bharathidasan University, University Of Madras.
What are some of Raja Murugavelu's interests?
Raja Murugavelu has interest in New Projects, New Technology, New Business Proposals, Management Training.
What skills is Raja Murugavelu known for?
Raja Murugavelu has skills like Management, Team Management, Requirements Analysis, Vendor Management, Operations Management, Project Planning, Bpo, Software Documentation, Pre Sales, Project Management, Leadership, Process Improvement.
Who are Raja Murugavelu's colleagues?
Raja Murugavelu's colleagues are Nandhini M, Vivek Pandian.c, Chandrasekaran M B, Arfath Iqbal, Arumugam Subbiah, Krishnaveni Hemanthkumar, Heren Dahlia.
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Raja Murugavelu
Project Transition | Operations Management | Client Management | Sales Outreach | Prospecting | Market Intelligence | Presales | Rfp | Publishing | Digitization | Us Healthcare | Rcm| 25+ Years Of ExpertiseChennai
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