Rajan Narula Email & Phone Number

Sunbury, Vic, Au

Ballarat, Victoria, Australia

Melbourne, Victoria, Australia

Ballarat, Victoria, Australia

• Advise customers on banking services for their needs,• Manage customer bank accounts; open, close and oversee transactions,• Resolve issues with banking services and accounts,• Refer clients to inhouse financial experts, as needed,• Reach out to potential customers to generate new business,• Present financial products and services to existing and prospective customers,• Perform administrative duties associated with day to day banking

Hamilton, Waikato, New Zealand

•Responded promptly to customer inquiries and resolved complaints.•Maintained records of customer interactions and transactions.•Coordinated with colleagues to ensure efficient customer service.•Provided feedback on the customer service process to enhance efficiency and satisfaction.

Hamilton, Waikato, New Zealand

•Built rapport with clients and generated new business.•Resolved issues efficiently and enhanced customer satisfaction.•Cultivated sales opportunities in new markets.•Trained and mentored new sales representatives.

Hamilton, Waikato, New Zealand

•Directed and evaluated customer service activities.•Managed customer service representatives to deliver comprehensive service.•Trained employees in compliance requirements and established efficient workflow processes.•Analyzed data to prepare budgets and improved filing systems for confidential records.•Evaluated employee performance and provided constructive feedback.•Utilized sales expertise and customer service skills to resolve concerns and promote loyalty.

Auckland, New Zealand

• Led team salespeople to exceed quarterly sales goals.• Reported sales data to upper management as directed.• Facilitated ongoing training to keep sales team successfully closing deals• Set ambitious sales goals and motivated strong performance to keep team growing effectively.• Forecasted sales to management and collaborated to build effective sales team.• Built strong team by recruiting and developing top sales talent.• Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.• Kept detailed track of sales and customer information using CRM, continuously updating data to maintain accuracy.

Auckland, New Zealand

• Built strong rapport with clients by understanding needs and clearly explaining products.• Contacted customers and prospects to generate new business to achieve company goals.• Resolved all issues efficiently and enhanced customer satisfaction.• Helped resolve client problems quickly with superior customer service.• Cultivated sales and new business opportunities in new markets to achieve bottom-line results.• Utilized professional sales techniques to persuasively communicate with clients.• Trained and mentored new sales representatives in the team.

Auckland, New Zealand

Postgraduate Diploma In Business Management, Business Administration, Management And Operations, A

Bachelor Of Business Administration - Bba, Business Administration And Management, General